Clinical Assistant-Urology

Position Summary

Performs duties of a clinical and clerical nature. Maintains records and applies knowledge and skills to run a fully functioning office for one or more providers in a clinic. Assists professional staff by performing routine duties in caring for patients.

• Interview patient to obtain medical history.
• Determine vital signs (weight, temperature, blood pressure, etc.) and document in the patient’s medical record.
• Assist provider during exam and treatment.
• Direct patient to examination room and prepare patient for examination and treatment.
• Act as liaison between patients, providers, hospital staff, etc.
• Process ancillary reports and all other patient results, provide to provider for review and assist with patient communication.
• Greet patients and update pertinent information in the patient’s medical record.
• Route patient after exam to proper area for visit completion.
• May be required to do phlebotomy.
• May perform high‑level disinfection based on departmental equipment.
• Answer telephones and schedule patient appointments.
• Takes messages of a medical nature (requests for prescription refills, test results, etc.).
• Perform other clerical functions as necessary.
• Exhibit good telephone etiquette.
• Quote patient self‑pay balances at time of scheduling.
• Inform patients of their financial obligations.
• Direct patients to the patient representative for assistance with their account.
• Apply principles of disinfection/sterilization/disease transmission/universal precautions per clinic and manufacturer guidelines.
• Assist in maintaining appropriate level of supplies.
• Attend and participate in department meetings, and contribute to department/office goals.
• Become familiar with ICD‑9 and CPT coding.
• Clean, stock, and prepare exam rooms.
• Coordinate patient appointments for X‑ray, CT scans, physical therapy, etc., as ordered by the providers.
• Assist with obtaining and processing referral and pre‑certification requirements.
• Maintain confidentiality, respect, and consideration of patients and others.
• Apply Guthrie values (patient centeredness, teamwork, excellence) when performing daily tasks.
• Maintain equipment according to manufacturer guidelines and clinic policies and procedures.
• Perform and document quality control on equipment as required.

• High School Diploma or equivalent.
• Knowledge of medical terminology.
• Excellent customer service skills.
• Dependable, professional, flexible, and able to multi‑task.

Relevant experience in a clinical or medical office environment is preferred.