Payer Relations Generalist

Position Overview The Payer Relations Generalist plays a vital role in strengthening payer relationships and protecting revenue integrity across the healthcare system. This role partners closely with health plans and internal revenue cycle teams to remove reimbursement barriers, interpret payer contracts and policies, and resolve complex billing issues. Through collaboration, insight, and attention to detail, the Payer Relations Generalist ensures accurate, timely information flows that support patient experience access and financial outcomes.

At UHS, this role contributes to a culture where connection, teamwork, and purpose drive meaningful impact—for patients, colleagues, and the communities we serve.

Primary Department, Division, or Unit: UHS Managed Care Contracting

Primary

Work Shift:

Day

Regular Scheduled Weekly

Hours:

40

Compensation Range: $21.31 - $30.90 per hour, depending on experience

Education/Experience Minimum

Required:

Associate's Degree in Health Care, Business Administration At least 1 year of relevant work experience Demonstrated advanced Microsoft Excel skills required, including complex formulas, pivot tables, and analytical reporting. Preferred:
Bachelor's Degree Epic EMR experience

At United Health Services (UHS), we believe every connection—to patients, to purpose, to each other—makes a difference. That’s why we’re intentional about supporting our team in ways that go beyond the job. Whether through meaningful benefits, personal growth, or fun along the way, we’re here to help you thrive in work and life.

We support each other like family and create space for every voice to be heard. Engagement Councils, peer recognition, and initiatives like Walk in my Shoes for senior leaders are just a few ways we foster belonging and collaboration. Outside of work, we stay connected through team events like trivia, trunk-or-treat, volunteer days, our staff choir, or seasonal celebrations.

• We offer medical, dental, and vision coverage starting the first of the month after hire for employees working 24+ hours/week.
• With flexible plan options and coverage tiers, you can choose what fits your life best.
• Additional perks include discounted childcare through Bright Horizons and voluntary benefits like pet insurance, legal services, and identity theft protection.

• From day one, PTO starts accruing so you can take time to recharge.
• We support your long-term wellness with a 403(b) retirement plan and company match, flexible spending accounts, access to financial advisors, and up to $400/year in wellness rewards.
• When life gets tough, we’re here with 24/7 EAP counseling, virtual mental health support, a food pantry, PTO donation program, and professional attire through the Classy Closet.

With access to 100,000+ online courses, leadership programs, tuition reimbursement, clinical ladders, and internal mobility, we help you grow wherever your passion leads. We also continuously review compensation to ensure market competitiveness and internal equity, so you can feel confident your work is valued and rewarded fairly.

Located in New York’s Southern Tier, UHS offers more than a career—we offer a lifestyle. Enjoy four-season recreation, affordable living, top-rated schools, minor league sports, craft brews, a close-knit community, and more, all within reach of the Finger Lakes, the Catskills, and major Northeast cities.

United Health Services (UHS) is a locally owned, not-for-profit healthcare system in New York’s Southern Tier comprising four hospitals, long-term care and home care services, and physician…