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SCRUM Master I​/II​/III

Job in City of Binghamton, Binghamton, Broome County, New York, 13901, USA
Listing for: Excellus BCBS
Full Time position
Listed on 2026-01-01
Job specializations:
  • IT/Tech
    Scrum Master, Systems Analyst
Job Description & How to Apply Below
Location: City of Binghamton

Join to apply for the SCRUM Master I/II/III role at Excellus BCBS
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Job Description

The SCRUM Master improves the team & customer experience by leveraging Agile delivery techniques. This position is responsible for the continuation of Agile Scrum growth throughout the organization, utilizing the processes and tools that have been established during the Agile transformation to date. It ensures existing and new Agile Scrum processes and workflows maintain a high level of performance while continuously reviewing and refining those processes.

The role supports and grows an Agile culture throughout the Enterprise.

Summary

We are committed to promoting and maintaining existing Agile standards, creating and evolving the Enterprise Agile Software Development Lifecycle (eSDLC), facilitating the removal of organizational impediments, creating proactive transformation initiatives, assisting new start‑up teams with training and coaching, executing Enterprise Agile and documenting best practices and improvements.

Essential Responsibilities / Accountabilities (Level I)
  • Acts as a Scrum Master for one or more delivery teams, facilitating all the SCRUM ceremonies including Sprint Planning, Daily Standup, Sprint Demonstration and Sprint Retrospective.
  • Partners and leads their team(s) by influence.
  • Provides mentorship to guide teams in the Agile Scrum methodology, offering feedback and improvement opportunities.
  • Trains new team members and TPOs on the current Enterprise Software Development Lifecycle.
  • Works with the TPO and team to construct the product and sprint backlog.
  • Facilitates the closure of gaps between sprint plan commitments and actual completed work.
  • Teaches new team members how to read and consume Test Specifications and Requirements written in Gherkin format.
  • Ensures all decisions are promptly made during the sprint.
  • Must be assertive about adherence to the eSDLC process, Agile Scrum practice and enthusiastic about Agile methodologies and their benefits.
  • Provides guidance and ensures adherence to standard Agile Scrum processes for data collection, documentation, and reporting.
  • Consistently demonstrates high standards of integrity by supporting the Lifetime Healthcare Companies’ mission and values, adhering to the Corporate Code of Conduct, and leading to the Lifetime Way values and beliefs.
  • Maintains high regard for member privacy in accordance with corporate privacy policies and procedures.
  • Regular and reliable attendance is expected and required.
  • Performs other functions as assigned by management.
Key Metrics (Level I)
  • Maximize Quality
    • Contains bugs within the team’s iteration and drives leakage to as close to 0% as possible.
  • Maximize Delivery
    • Drives team’s actuals to within 10% of estimates through proper inspection and adaptation techniques.
    • Drives team’s percent increase in velocity year-over-year by a minimum of 5% per year through proper inspection and adaptation techniques.
    • Ensures the team creates the necessary essential templates for each feature, including low‑level designs, 100% of the time in adherence to the eSDLC.
  • Enhanced Predictability
    • Drives the team’s percent of sprint plan commitments over the course of a release to 100% through proper inspection and adaptation techniques.
  • Control Risk
    • Drives the number of open issues (impediments) that could delay one or more teams to as close to 0 as possible.
  • Ensure Transparency
    • Ensures key inputs (Definition of Ready) are filled in and key outputs (Definition of Done) are communicated effectively within the appropriate time frames.
Level II (Additional Responsibilities)
  • Provides education for employees at all levels, including senior management, on Agile principles, best practices and the eSDLC.
  • Provides training sessions as necessary utilizing sanctioned training materials to support the organization‑wide adoption of Agile Scrum methodologies and the eSDLC.
  • Works with peers to facilitate a full release plan for each milestone.
  • Maintains the Agile documentation to include up to date information, best practices and continuous improvement initiatives.
  • Leads multiple cross‑functional Agile Scrum teams on projects utilizing a Scrum of Scrums approach in adherence to the eSDLC.
  • Fac…
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