Director of Enterprise Systems

About Binghamton University:

Binghamton University is a premier public R1 research institution in the State University of New York (SUNY) system that unites more than 130 broadly interdisciplinary educational programs with some of the most vibrant research in the nation. Our unique character - shaped by our mission, outstanding academics, facilities, and community life - promotes extraordinary student success, research, and service;
Binghamton University is where our students, faculty and staff thrive.

Working at Binghamton University is more than about having a great job - it is about having the opportunity to flourish in an exciting, engaging environment. Our faculty and staff appreciate Binghamton’s collegial and inclusive culture and its commitment to excellence, education, innovation and civic engagement. Our diverse campus community contributes to our success.

Binghamton merges rigorous academics, distinguished faculty who value cutting‑edge, and community‑engaged research, teaching and service, exceptional staff, and ultramodern facilities to engage and challenge its 18,000+ students. Our high‑achieving student body represents diverse experiences from first‑generation college‑goers to international students. Beyond their talent, these classmates share a desire to shape the future through technology, insight, intellectual exploration, and community service.

We are an affirmative action/equal opportunity employer, and in keeping with this commitment, we welcome all to apply, including veterans and persons with disabilities.

Budget

Title:

Associate Director of Computing Services (SL-6)

Salary:
Commensurate with experience

Reporting to the Associate Vice President for Information Technology Services (ITS) and Chief Information Officer (CIO), the Director of Enterprise Systems is a vital member of the ITS Senior Leadership team. This role provides strategic and operational leadership for much of Binghamton University’s centralized information technology infrastructure, as well as the people, projects and processes that surround critical IT services.

The successful candidate will demonstrate a strong track record of leading and mentoring diverse technical teams in the support and management of large‑scale enterprise systems. It is important that they have a deep familiarity and working knowledge across technologies such as:
Linux, Windows Server, Active Directory, VMWare, cloud services (e.g., Azure and AWS), major databases (Oracle, MS SQL, MySQL), and authentication methods (SSO/MFA).

The Director will guide a team of staff, overseeing environments that support:

• Infrastructure:
  Server operations (physical/virtual), VMWare, cloud services (AWS/Azure), storage, and backup systems.
• Core Services:
  Account management, Active Directory, Google Workspace, Single Sign‑On, and Multi‑Factor Authentication.
• Business Applications:
  Centralized university business systems such as Banner and Database Environments.

• These responsibilities are at the core of the Director’s role:
  • Working with the ITS Project Management Office to implement good project management practices within Enterprise Systems. Provide oversight for projects and keep stakeholders informed of the status of key projects.
  • Working with other Enterprise Systems leadership and analysts to develop a technological strategy for services provided by Enterprise Systems. Ensure this strategy aligns with broader University goals and direction.
  • Embracing good maintenance and support practices, both on behalf of systems and the user community.
  • Working with other units within ITS to implement good change management and problem management practices. Ensure both operational and technological changes are well‑communicated both internally and externally.

• The Director will be responsible for departmental management duties, such as:
  • Working closely with the Division Budget Manager to maintain the Enterprise Systems budget, including the development of appropriate lifecycle replacement plans.
  • Managing vendor contracts, including the negotiation of terms and renewals.
  • Working with the Assistant…