Digital Communications Manager

Job Title

Digital Communications Manager at Avangrid

Scope of Work – Main duties, settings, geography, reporting relationships, other relationships:
This role will function as a key player on a high‑impact communications team responsible for creating and executing communications across a variety of channels, with a primary focus on digital communications. This includes omni‑channel program creation, production, and tracking of tactics. The manager will leverage exceptional writing, content production, and digital communications expertise to develop knowledgeable and engaging content for Avangrid’s customer communications channels.

• Provides leadership on digital programs and projects for customer communications across Avangrid Networks, producing content for customer alerts, push notifications, web, email, and similar.
• Identifies digital communications opportunities and produces messaging.
• Serves as lead project/program manager for outreach and engagement on a key initiative in Avangrid’s New York service area, coordinating stakeholders and reporting to senior leadership.
• Prepares plans, budgets, monitors progress, and reports to senior management.
• Coordinates cross‑functional project teams across operating companies and holds regular status meetings.
• Delivers on‑strategy, on‑brand, on‑time, and on‑budget results, acting as the lead team member for day‑to‑day goals and rapid decision‑making.
• Holds project team members accountable for results.
• Communicates effectively with executives for decision‑making outside of day‑to‑day program activities.

• Bachelor’s degree in communications, marketing, English, business, or related field with 7 years of relevant experience.
• Proficiency in Microsoft Suite; experience with  and Ziflow is a plus.
• Excellent writing and editing skills, focused on digital communications initiatives.

• Experienced program/project manager with proven time‑management and organizational skills, able to balance multiple competing priorities.
• Demonstrated ability to build relationships across all levels of the company.
• Professional and confident presence to engage partners and stakeholders.
• Strong verbal communicator, presenter, and negotiator.
• Analytical thinker.
• Strong problem‑solving skills with attention to detail.

• Growth & Continuous Improvement
• Initiative & Change
• Focused on Results
• Customer‑Centric (internal and/or external)
• Communication
• Collaboration
• Leadership (people managers/leaders)

• Award‑winning student loan debt repayment program
• 12% 401(k) match
• Competitive salary and performance‑based bonuses
• Comprehensive benefits – medical, dental, vision, and a variety of well‑being programs
• Tuition assistance
• Opportunities for professional development, career advancement, and internal mobility
• Supportive and inclusive work environment
• Generous PTO policy

ROCHESTER GAS & ELEC CORP (Avangrid)

At Avangrid we provide fair and equal employment and advancement opportunities for all employees and candidates regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, disability, protected veteran status or any other status protected by federal, state or local law.