Rota Support Coordinator

Are you a highly organised and proactive individual with a passion for making a difference? Autism Together is seeking a dedicated Rota Support Coordinator to join our central team. In this vital role, you will be at the heart of our operations, ensuring our Supported Living and Residential services are always staffed to provide the highest quality of care for the people we support.

Your primary responsibility will be the efficient scheduling and coordination of cover for staff absences, utilising our team of relief workers and existing employees, and engaging agency staff when necessary. You will be instrumental in managing staff availability, publishing shifts, and ensuring compliance with all regulatory requirements. This position offers a fantastic opportunity to contribute to a leading charity dedicated to supporting brighter futures for autistic people.

Key duties include:

• Maintaining accurate records on our computerised staffing system, including rotas and overtime.

• Liaising with managers to understand staffing needs and accommodate last-minute changes.

• Managing agency cost control through invoice checking and authorisation.

• Serving as a key point of contact for staff regarding rota-related inquiries.

• Ensuring compliance with company policies and relevant legislation like the Working Time Directive.

Hours of work: 22 Hours & 30 minutes per week
- This is a fixed Term, Time frame TBC

As a Rota Support Coordinator, you'll experience a dynamic and rewarding role where no two days are the same. Your day-to-day will involve proactive problem-solving, managing ad-hoc vacancies, and being the crucial link between our support staff and management. You are the calm in the storm, ensuring seamless cover and maintaining the high standards of care Autism Together is known for.

This position offers excellent growth opportunities, allowing you to develop supervisory skills, deepen your understanding of resource management in the care sector, and contribute to strategic staffing solutions. You'll be part of a supportive team, making a tangible impact on the lives of autistic adults by ensuring they receive consistent, reliable support from a well‑organised workforce.

Autism Together is a charity and service provider, offering specialist support to autistic people for almost 60 years.

• Numeracy and Literacy (e.g., Maths & English GCSE)
• Knowledge of Care Standards
• Experience in Rota management and maintenance
• Knowledge of electronic databases and Microsoft office
• Excellent oral and written communication
• Ability to work flexibly and cope with rapidly changing scenarios
• Proven team player
• Experience working to tight deadlines
• I.T. skills (Microsoft PowerPoint, Databases)
• Ability to work in a high‑pressured environment
• Commitment to the organisation's values
• Commitment to continuous professional development and training
• Subject to a basic DBS check
• GCSE Maths and English Grade 4/C or above or equivalent

• Management Qualifications (willing to work towards QCF Level 3 or equivalent in Leadership and Management)
• Qualifications in Health and Social Care Level 3 (willing to work towards QCF, NVQ)
• Excellent knowledge and understanding of people on the autism spectrum
• Experience in Staff and Performance Management
• Experience in Staffing deployment (Relief, agency and overtime)
• Experience of working with people with autism in a care or vocational setting
  
  Experience of using Quality Assurance systems
• Ability to Drive/ Access to car

• Performance Management
• Planning & Scheduling
• Problem Solving
• Microsoft Office Suite
• Supervisory Skills
• Flexibility and Adaptability
• IT skills
• Manpower planning
• Working Under Pressure
• Teamwork
• Communication
• Numeracy and Literacy
• Time Management
• Ability to support clients with learning disabilities and/or complex needs
• Experience working with vulnerable people