Specialist Business Support Officer - Adults

• Employer: Wirral Council
• Salary: £27,709 to £29,071 plus benefits
• Location: Wirral, Mallory, 2 Alice Ker Square, Hybrid Working
• Contract: Permanent
• Working Pattern: Flexible Hours/Full Time
• Hours: 36 hours per week.
• DBS Check: No
• Closing Date: 08/11/2026 at 23:59
• Reference: AH&SC/26/347499

Wirral Council is a place where you can genuinely make a difference, guided by strong organisational values that shape everything we do. Our values - ambitious, professional, resident-focused and accountable, act as our organisational DNA, influencing how we work, lead and support one another every day. We take pride in delivering great services, acting with integrity, building positive relationships, and always putting residents first, creating a supportive and inclusive culture where everyone can "be the best we can be".

With our beautiful surroundings, ambitious future plans, and a commitment to empowering staff to #Be The Difference , Wirral Council offers an inspiring environment to grow your career and make a lasting impact.

We are a supportive, competent and caring team. We aim to provide high-quality administrative support services to our colleagues.

The role will include responding to e-mails, minute taking, managing mailboxes, procurement of goods and services and sending out information. You will be the main point of contact on the telephone, liaising with a range of professionals, outside agencies and the public.

The successful applicants will be working to our hybrid model supporting the needs of the service.

For an informal discussion please contact Jenny Stenhouse, Team Manager on

You will have effective communication and interpersonal skills, together with the ability to deal with challenging behaviour. A strong commitment to team working and innovative delivery of excellent standards of work is required.

You should have a flexible approach, able to build effective working relationships and work as part of a team. You must be organised, understand the importance of confidentiality, pay attention to detail and be able to prioritise workload to meet deadlines.

You'll also want to know what it's like to work here so, as a start:

Our values are more than just pieces of paper on our walls! We've all played a role in developing these, so they reflect the immense pride we have in what we do, what matters to us, what inspires us and inform how we think, approach things and behave.

We believe in ensuring staff are well looked after, staff wellbeing is a priority for us. We're serious about recognising and rewarding people for the great things they do. You'll benefit from our track record of developing, growing and investing in our people.

• staff discounts
• enrolment into the local government pension scheme (an excellent defined benefit scheme)
• immediate life cover and ill-health protection
• strong flexible working approach, hybrid working, family-friendly employment initiatives
• annual leave package starting with 28 days leave plus public holidays

We have an inclusive, engaged culture, everyone has a voice, everyone is valued for their contribution and understands the role they play in delivering our strategic priorities.

We embrace diversity in our workforce and recognise it is critical to our success. We support an inclusive culture that champions differences and nurtures a sense of belonging. We encourage people from diverse backgrounds, who share our values and our commitment to inclusion to apply for roles with us.

We want you to be your best at work, we create the conditions to help you thrive and we mirror this in our recruitment process. If you'd like us to do anything differently during the recruitment process to make it barrier-free and as…