Specialist Business Support Officer - Adults

• Employer: Wirral Council
• Salary: £27,709 to £29,071 plus benefits
• Location: Wirral, Mallory, 2 Alice Ker Square, Hybrid Working
• Contract: Permanent
• Working Pattern: Flexible Hours/Full Time
• Hours: 36 hours per week.
• DBS Check: No
• Closing Date: 08/11/2026 at 23:59
• Reference: AH&SC/26/347499

Wirral Council is a place where you can genuinely make a difference, guided by strong organisational values that shape everything we do. Our values - ambitious, professional, resident‑focused and accountable, act as our organisational DNA, influencing how we work, lead and support one another every day. We take pride in delivering great services, acting with integrity, building positive relationships, and always putting residents first, creating a supportive and inclusive culture where everyone can “be the best we can be”.

With our beautiful surroundings, ambitious future plans, and a commitment to empowering staff to #Be The Difference , Wirral Council offers an inspiring environment to grow your career and make a lasting impact.

About the Role:

We are a supportive, competent and caring team. We aim to provide high-quality administrative support services to our colleagues.

The role will include responding to e-mails, minute taking, managing mailboxes, procurement of goods and services and sending out information. You will be the main point of contact on the telephone, liaising with a range of professionals, outside agencies and the public.

The successful applicants will be working to our hybrid model supporting the needs of the service.

About the Candidate:

You will have effective communication and interpersonal skills, together with the ability to deal with challenging behaviour. A strong commitment to team working and innovative delivery of excellent standards of work is required.

You should have a flexible approach, able to build effective working relationships and work as part of a team. You must be organised, understand the importance of confidentiality, pay attention to detail and be able to prioritise workload to meet deadlines.

For an informal discussion please contact Jenny Stenhouse, Team Manager on

We welcome applications from all suitably qualified candidates. For this vacancy, candidates must have an existing right to work in the UK before commencing employment. Skilled Worker visa sponsorship is not available for this post.

Eligibility to work in the UK will be verified in the final stages of the selection process.

This is not legal advice, and we advise you to seek your own independent legal advice tailored to your own personal circumstances.

If you are a Wirral resident, are unemployed or out of work, and require help with your application, please contact Involve Northwest’s employment and skills team on  or contact  or .

If you’re already a Wirral Council employee, as part of our Talent Strategy, we’re committed to strengthening opportunities for our people to learn, grow, progress and thrive. For many of you, this may be preparing and applying for your next role with us, and we're passionate about ensuring you feel supported throughout your internal recruitment experience. Please get in touch if you want to know more about some of the ways in which we could support you by emailing

Working at Wirral

You’ll also want to know what it’s like to work here so, as a start:

Our values are more than just pieces of paper on our walls! We’ve all played a role in developing these, so they reflect the immense pride we have in what we do, what matters to us, what inspires us and inform how we think, approach things and behave.

We believe in ensuring staff are well looked after, staff wellbeing is a priority for us. We’re serious about recognising and rewarding people for…