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General Adviser – Welfare Debt; Hybrid
Job in
Wirral, Birkenhead, Merseyside, CH41, England, UK
Listed on 2026-07-28
Listing for:
Citizens Advice
Full Time
position Listed on 2026-07-28
Job specializations:
-
Customer Service/HelpDesk
Bilingual, Customer Service Rep
Job Description & How to Apply Below
Location: Wirral
Citizens Advice Wirral is recruiting for a General Adviser to provide advice across welfare benefits, housing, relationships, debt and employment. The Adviser’s role is to explore a client’s issue and then provide information and advice relating to the client’s options.
Advice will be delivered in various ways, including incoming and outbound telephone calls, attendance at outreach settings, web-chat, email, face to face video conferencing, and in future other digital channels such as social
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