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Emergency CSR: Calm, Confident Support for Faults
Job in
Birkenhead, Merseyside, CH41, England, UK
Listed on 2026-08-12
Listing for:
ScottishPower
Full Time
position Listed on 2026-08-12
Job specializations:
-
Customer Service/HelpDesk
Emergency Crisis Mgmt / Disaster Relief
Job Description & How to Apply Below
Scottish Power is hosting a Faults & Emergencies Customer Service Discovery Day at Hoylake, Wirral. The role involves supporting customers during faults, outages and emergencies, using a calm, confident voice to reassure and log incidents across systems.
You will learn about shift patterns, training and progression while meeting the team. The role emphasizes excellent communication, PC literacy, and the ability to work both independently and in a team.
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