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Multichannel Resident Support Specialist

Job in Moreton, Birkenhead, Merseyside, CH41, England, UK
Listing for: Publica Group
Full Time position
Listed on 2026-10-16
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 21000 - 32000 GBP Yearly GBP 21000.00 32000.00 YEAR
Job Description & How to Apply Below

Publica Group is seeking a friendly, motivated Customer Service Advisor for its Moreton contact centre. You will be the first point of contact for residents, customers and partners, guiding them to council services and ensuring a positive experience.

Join a supportive team, handle enquiries across channels, and provide accurate information with a focus on quality service. Office hours are Monday to Friday, 8.45am to 5.00pm, with five days per week in the Moreton office.

For the Multichannel Resident Support Specialist position at Publica Group, we are reviewing applications now.

This posting is for the Multichannel Resident Support Specialist role at Publica Group, based in Moreton, England, United Kingdom.

We are looking to fill the Multichannel Resident Support Specialist position at Publica Group in Moreton, England, United Kingdom.

The Multichannel Resident Support Specialist role at Publica Group is now open for applications in Moreton, England, United Kingdom.

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