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Coach-Driven Customer Service Team Leader

Job in Birkenhead, Merseyside, CH41, England, UK
Listing for: iberdrola
Full Time position
Listed on 2026-10-16
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual, Customer Success Management, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 41000 - 50000 GBP Yearly GBP 41000.00 50000.00 YEAR
Job Description & How to Apply Below

SP Energy Networks, part of the Iberdrola Group, is seeking a Customer Service Team Leader in the Prenton area. You will coach a high-performing team, use data to drive improvements and work with internal stakeholders to resolve complex issues.

The role emphasizes development of colleagues and delivering excellent customer outcomes. You will lead with a coaching mindset, manage priorities in a fast-paced environment and strive for continuous improvement, while ensuring adherence to service

For the Coach-Driven Customer Service Team Leader position at iberdrola, we are reviewing applications now.

Are you ready to take on the Coach-Driven Customer Service Team Leader role at iberdrola?

We would love to welcome a new Coach-Driven Customer Service Team Leader to our group in Birkenhead, England, United Kingdom.

Step into the Coach-Driven Customer Service Team Leader role at iberdrola in Birkenhead, England, United Kingdom and grow with us.

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