Library Information Assistant - Casual

• Employer: Wirral Metropolitan Borough Council
• Salary: £13.84 - £14.06 per hour plus benefits.
• Location: Wirral
• Contract: Casual
• Hours: Casual hours.
• DBS Check: No
• Closing Date: 26/07/2026 at 23:59
• Reference: NS/26/341175

Library Information Assistant – Casual

Libraries are more than a collection of books; they are hubs for community activities, places to access digital technology, and gateways to reading, information and wellbeing. Wirral Libraries exist to help people to live better lives for longer.

We are looking to appoint several enthusiastic casual Library Information Assistants, who are passionate about reading, library services and their communities.

You will help to deliver and support a programme of activities and library events, proactively helping people of all ages and from all backgrounds. You will support the provision of information and advice on council and partner services, acting as the first point of contact to help residents achieve better outcomes.

Flexibility is key. You may be helping customers log on to the library Wi‑Fi, assisting with e‑book downloads, or leading events such as Baby Rhyme Time sessions for parents and babies. The variety of work means that no two days are the same, so initiative and the ability to work without supervision are essential.

• 9–5 Monday, Wednesday, Friday and Saturday
• 9–7 Tuesday and Thursday

• Deliver and support library activities and events.
• Provide information and advice on council and partner services.
• Act as the first point of contact for library users.
• Support customers with digital services such as Wi‑Fi and e‑book access.
• Lead and facilitate community events.
• Work flexibly across multiple library sites.
• Assist with physically demanding tasks such as carrying books, pushing trolleys, lifting boxes and standing for long periods.

• Customer focused with a keen team spirit.
• Excellent digital skills.
• Ability to provide exceptional customer service.
• Positive approach to change and willingness to adopt innovative ways of working.
• Physically fit to perform the required duties.

• Staff discounts.
• Competitive pension scheme with generous employer contributions.
• Immediate life cover and ill‑health protection.
• Flexible working and hybrid options.
• Family‑friendly initiatives.
• Annual leave starting at 28 days plus public holidays.

We welcome applications from all suitably qualified candidates. Applicants must have an existing right to work in the UK before commencing employment. Skilled Worker visa sponsorship is not available for this post.