Trading Standards Officer

Birkenhead, United Kingdom | Posted on 01/09/2026

At Civic Recruitment and Limited, we know that individuals are more than just fixed expenses; they are the cornerstone of every thriving organisation. That’s why we are passionate about transforming recruitment in the public and private sectors.

In the modern job market, organisations in both public and private sectors face significant workforce challenges. Public sector entities, such as local councils and central government departments, often struggle with lengthy recruitment processes, limited access to qualified candidates, and stringent budgetary and regulatory constraints. Private sector businesses, on the other hand, encounter high turnover rates, difficulties managing a mix of permanent and temporary staff, and challenges in sourcing specialised talent for niche industries.

These sector-specific obstacles, coupled with the universal complexities of payroll management, create a pressing need for efficient workforce solutions.

Civic Recruitment Limited addresses these challenges with innovative recruitment and payroll solutions tailored for diverse organisational needs. Recognising the critical hurdles organisations face, the company leverages its expertise to streamline processes, reduce recruitment times, and alleviate administrative burdens. With an extensive database of over 1 million pre-screened candidates, Civic Recruitment Limited is well-positioned to cater to the specific needs of both public and private sectors.

Job Purpose

The Trading Standards Officer – Technical will carry out complex and serious criminal compliance enforcement activities across the regulatory service. Working within a generic Trading Standards team, the post holder will undertake inspections, surveys, investigations and enforcement activity to identify legal contraventions and secure business compliance.

The role requires a high level of professional judgement and autonomy, with responsibility for assessing risk, selecting and implementing appropriate enforcement action, resolving complex issues and providing specialist Trading Standards advice. The post holder will also contribute to service development, partnership working, policy implementation and the supervision and development of less experienced colleagues.

• Undertake and/or supervise complex Trading Standards investigations and projects involving a range of internal and external stakeholders.
• Conduct inspections, surveys, investigations and compliance activities relating to Trading Standards legislation.
• Identify legal contraventions, assess risk and select, recommend and implement appropriate enforcement action in accordance with relevant policies and procedures.
• Utilise the full range of enforcement powers, from informal education and advice through to formal legal proceedings.
• Prepare reports, correspondence, interview records and case files, and brief Legal Services as required.
• Give evidence in court and attend case conferences, Council meetings and other formal proceedings when required.
• Investigate consumer complaints and enquiries and provide appropriate resolutions.
• Provide professional and technical advice to members of the public, businesses and commercial undertakings.
• Respond to enquiries and complaints from Councillors, Members of Parliament, senior managers, members of the public and business partners.
• Provide specialist advice, guidance, training and mentoring to less experienced colleagues and monitor the quality and consistency of their work.
• Participate in consistency exercises and initiatives to ensure Trading Standards legislation is enforced consistently and uniformly.
• Develop and maintain lead officer responsibility for one or more specialist areas within the Trading Standards service.
• Work collaboratively with Council departments, Local Authorities, professional bodies and external organisations, including statutory and voluntary agencies.
• Represent the Trading Standards Service at local, regional and national meetings, initiatives, projects and working groups.
• Contribute to local and national health promotion initiatives and wider regulatory projects.
• Research, review and contribute to the development and implementation of Trading Standards policies, procedures and service plans.
• Keep up to date with changes in legislation, statutory guidance, Government initiatives and relevant good practice.
• Monitor changes, trends and emerging issues and…