Sexual Health Receptionist

Job Summary

This post is based on our reception with shifts at St Catherine's Health Centre and Victoria Central in Wallasey. The post holder will be greeting patients, booking appointments and liaising with internal and external agencies.

Main purpose of this role is to be based on reception and to greet and book in patients when they come in for an appointment. Answer calls, book appointments and work closely with our clinical team.

Wirral Community Health & Care NHS Foundation Trust provides high quality community health and care services which are responsive to the needs of our local population. Services are delivered by our dedicated and innovative multi‑disciplinary professionals and supported by equally committed staff behind the scenes. We strive to continue developing and improving our services by working with and listening to our populations, partners, commissioners and staff.

WCHC offers you a great opportunity to be a part of a talented, passionate and committed team delivering excellent community based services across Cheshire and Merseyside.

Date posted: 16 February 2026

Pay scheme:
Agenda for change

Band:
Band 2

Salary: £24,465 a year pro rata

Contract:

Permanent

Working pattern:
Part‑time

Reference number:

Job locations / Contact:
Gemini Centre, St Catherines Health Centre, Church Road, Birkenhead, CH42 0LQ

Please see the attached Job Description and Person Specification for more details about this exciting role.

Qualifications and professional training

• 3 GCSEs or equivalent
• ECDL or equivalent

Experience and knowledge

• 12 months experience of dealing with the public

• NHS experience
• Administration experience

• Computer skills
• Experience of Microsoft Office
• Customer Care skills
• Good organisation skills
• Good time management
• Excellent communication skills and ability to deal with public in a non‑judgemental manner

• Ability to work well in a team
• Prioritising workloads to meet deadlines
• Will need to work flexible hours
• Willingness to work across all sites
• Excellent understanding of confidentiality

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Wirral Community Health and Care NHS Foundation Trust

Gemini Centre, St Catherines Health Centre, Church Road, Birkenhead, CH42 0LQ

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