Engagement and Development Worker

Job Title: Engagement and Development Worker
Contract Type:Permanent
Salary: £28,031.56 per annum
Working Hours:Full time, 37.5 hours per week
Working Pattern:Monday to Friday, 9am - 5pm
Location: Wirral Dispersed, Wirral RSAP and Rose Brae , Wirral

Please note that whilst we will accept applications on the basis of any form of valid legal permission to work in the UK, we will be surrendering the Riverside Sponsorship licence, so for the avoidance of doubt, we are unable to apply for any further sponsor ships whether on behalf of existing colleagues or candidates.

You will work collaboratively as part of a committed team to deliver an outstanding service and a range of personalised programmes that puts customers first, empowering them to achieve their goals and aspirations. Develop a programme of activities across services that are co-created and co-produced with customers linking with external organisations to offer the maximum opportunity for individual customers growth. It is imperative for the role to work as part of a staff team that is committed to best practice to ensure that we continually improve service delivery.

• An understanding of the barriers faced by vulnerable and diverse customer groups and individuals with complex needs.
• Ability to work on own initiative.
• Knowledge of risk assessment and health and safety requirements.
• Experience of devising and delivering activity programmes within supported housing.

At Riverside, we’re a housing association with a difference – enhancing the everyday for all our customers. For 90 years, we’ve been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives.

We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us.

• Competitive pay & generous pension
• 25 days holidays plus bank holidays
• Investment in your learning, personal development and technology
• A wide range of benefits

We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues

Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview.

Use psychologically informed approaches and Trauma Informed Care principles - supporting customers to develop new ways of thinking and make steps towards independence, by:

• Engaging customers to meet agreed outcomes and develop independent living skills, delivering a best practice support service, appropriate to customers needs.
• Co-produce and co-create Riverside’s commitment statement with customers across services, encouraging a high level of customer involvement, consultation and communication.
• Apply for grants and fund raising for planned activities and events.
• Encourage and support customers to lead their own interest groups and activity sessions.
• Market programme of activities to ensure all customers have the opportunity and are encouraged to participate.
• Identifying and promoting opportunities for employment, education and training and supporting customers to remove barriers to accessing these opportunities.
• Delivery…