Recruitment & Compliance Operations Officer

Join our team as a Recruitment & Compliance Operations Officer.

Please note that sponsorship is not available for this role.

This role enables you to workfrom home, our Head Office or a mixture of both.

All applicants must live within a commutable distance to our Head Office in Birkenhead, Merseyside.

Are you passionate about recruitment, compliance, and making a lasting impact in the care sector? We are looking for a proactive and organised Recruitment & Compliance Operations Officer to join our Recruitment & People Team to help shape the future of our workforce.

In this pivotal role, you will streamline recruitment and compliance processes, improve the candidate experience, and ensure we remain compliant with employment law and international sponsorship regulations. Your work will directly influence our ability to hire and retain high-quality talent.

Closing date: 26/10/26, interviews to be held 28/10/26

What we'll give you:

We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:

• £30,000 per annum
• Flexible working arrangements offered to meet both the needs of our business and your lifestyle
• Access to attractive and exclusive employee benefits including savings on shopping, leisure, and household expenses
• Confidential, supportive Employee Assistance Programme, accessible 24/7
• Paid comprehensive learning and development opportunities so we can invest in your future
• 25 days + bank holidays paid a year
• Contributory pension scheme
• Monthly recognition awards to recognise colleagues' inspirational work and dedication, as well as long service bonuses to celebrate your commitment to us

What you'll be doing:

• Lead recruitment operations and compliance support across the organisation
• Manage the Sponsorship Management System (SMS) and ensure full compliance with UKVI regulations
• Enhance the candidate experience by simplifying hiring processes and reducing time-to-hire
• Monitor agency usage and reduce spend through effective permanent hiring strategies
• Identify and retain employees on visas through proactive sponsorship management
• Train and support hiring managers and system users across various systems, Access Recruit and Screening to name a few
• Maintain and develop MI dashboards and deliver insights that support strategic decisions

Who you are:

• Experience in recruitment, compliance, and onboarding processes
• Knowledge of UKVI sponsorship procedures and legal compliance
• Confident using recruitment and HR systems
• Excellent communication skills and a collaborative approach to support hiring managers
• A data-driven mindset and strong attention to detail
• Experience in the care sector is desirable but not essential

Who we are:

We are a national provider of health, social and education services with 35 years' experience. Our employees are the driving force behind the fantastic care and support being delivered to hundreds of adults and children across the UK. Our teams are purposeful, positive, and progressive. They work hard to empower the people we support to have a voice, achieve their goals, and change their lives.

We are always looking for committed, pro-active and passionate people to join us and create even more opportunities for the people we support. Join our team and have the satisfaction of knowing you've changed someone's life and, in return for your hard work and passion we can give you real meaning and purpose in your work.

Safeguarding

Potens is committed to safeguarding and promotes the welfare of the people we support throughout our facilities. All applicants will be subject to robust pre-employment checks prior to appointment; including but not exhaustive; enhanced DBS, and a minimum of two satisfactory references. Our checks will be service and role specific and can be discussed pre application if required.

Diversity

We want to champion diversity, and we understand the importance of our teams representing the communities and people we support. Here at Potens, you'll find an inclusive environment where you can be yourself, irrespective of your race, nationality, age, gender, diverse abilities, or sexual orientation. Everyone is driven by the same purpose - helping people live independently, healthier, happier lives and doing our part to make a better working environment where all feel welcome and supported.