Data Analyst

Data Analyst

Location:

Tower Quays, Birkenhead     

Salary:  £26,000 - £30,000 per annum

The Data Analyst supports the Client Services project management team by analysing data and identifying trends, providing clients and management with valuable information that will be used to create reports for our water company clients.

MAIN DUTIES

Extract data from multiple sources and to produce insights for client reporting
Input and process data including audit data and customer data connected to client projects
Cleanse and validate data from multiple pipelines, monitoring data quality and removing corrupt data
Extract data from various platforms and software systems (currently including Microsoft 365 tools, SharePoint, One Drive, Share File, and project-specific platforms such as Snap Surveys and Big Change Job Watch) and check for issues
Create and maintain automated workflows using Microsoft Power Automate to streamline data collection, processing, and reporting
Use the data to forecast trends in relation to client projects
Perform statistical analysis of audit data for client reporting
Use Microsoft Power BI to visualise data in easy-to-understand formats, such as diagrams and graphs
Communicate with stakeholders to understand data content and business requirements
Attend client meetings are required (typically virtually)
Carry out basic administration tasks to support the broader Client Services team as required.
KEY INTERFACES

The Data Analyst will support the Project Managers and Client Services Director, and will also liaise directly with our clients.

SKILLS, EXPERIENCE AND QUALIFICATIONS

Experience in data analysis, business intelligence, or data operations role
Working knowledge of databases, BI tools, or data visualisation platforms including Power BI
Working knowledge of automation tools, particularly Microsoft Power Automate, including error handling in automated workflows
Strong analytical mindset with the ability to interpret complex data and present insights clearly.
Good understanding of information management, data quality principles, and system workflows.
Competent with Microsoft 365 especially Excel and other collaborative digital tools.
Ability to balance multiple tasks, prioritise effectively, and meet deadlines.
Strong communication skills, able to translate technical concepts for non‑technical users.
Curious, analytical, and eager to grow technical and sector knowledge.
Strong attention to detail and commitment to accuracy.
Collaborative and approachable, with a user-focused mindset.
Proactive in identifying improvement opportunities and solving problems.
Willingness to learn about industry-specific requirements.
Core Microsoft 365 Tools (consistent across projects):

Microsoft Excel
Microsoft Power Automate
Share Point
One Drive
Share File
Project-Specific Platforms (subject to change):

Snap Surveys
Big Change Job Watch
Word Press
Max Contact Dialler

INDLS

Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful