IT Support & Service Desk Engineer
Listed on 2026-10-11
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IT/Tech
IT Support, HelpDesk/Support, Systems Administrator, Technical Support
AWD Online seeks an IT Support Engineer / Service Desk Analyst to deliver hands‑on technical support that keeps colleagues connected, productive and secure. You’ll handle 1st/2nd line incidents, manage queues, and support service transitions across hardware, software and infrastructure.
Based in Birkenhead, this full‑time, office‑based role requires ITIL accreditation or willingness to study, experience with Windows incidents, and strong customer service within a Service Management Framework.
This opening is for the Dynamic IT Support & Service Desk Engineer role at AWD online.
Take a moment to read everything above and see whether this role is right for you.
This posting is for the Dynamic IT Support & Service Desk Engineer role at AWD online, based in Birkenhead, England, United Kingdom.
We are looking to fill the Dynamic IT Support & Service Desk Engineer position at AWD online in Birkenhead, England, United Kingdom.
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