Mobile Patrol Officer

Overview

Horizon Parking Ltd is a car park management company, providing our services nationwide.

• Travel to and from allocated sites within visit cycles provided, and/or as required.
• Patrol and monitor car parks, ensuring the car park is tidy and clean at all times.
• Maintain a professional image when dealing with third parties.
• Issue Parking Charge Notices as and when required, in line with the contraventions set out in the terms and conditions signage within the car park.
• Check if parking equipment is in working order.
• Restock machines with tickets, undertake minor repairs and maintenance of machines and report any faults to the Line Manager.
• Perform preventative maintenance and replenishment of consumables within payment and validation kiosks.
• Improve accessibility for all site users.
• Management of abuse of parking facilities.
• Provide excellent customer services and assist customers as and when required.
• Carry out duties in line with company health and safety policies and follow safe working practices.
• Carry out any other tasks and instructions as and when required.

• Have a full UK Driving licence.
• Strong customer service skills.
• Excellent interpersonal/networking skills.
• Good verbal and listening communications skills.
• Effective time management skills.
• Basic IT, literacy and numeracy skills.
• Pro-active and self-motivated.
• Management of own timekeeping and attendance.
• A good understanding of role and requirements of our customers.
• A sensitive and practical approach to enforcement at site.
• An understanding of the diversity of our customers and colleagues.

• £13.10 per hour
• Company car + fuel allowance
• Annual Bonus Scheme
• Salary Sacrifice Pension Scheme
• Statutory Sick Pay
• 22 days holiday plus bank holidays
• Additional 1 day’s holiday for your birthday week
• Health care cash back scheme
• Mental Health and Well Being Programmes (EAP)
• Employee discount scheme
• Cycle to Work scheme
• Enhanced paternity leave
• Employee of the Month Awards
• Yammer monthly lottery
• Regular ad-hoc monetary recognition
• Paid DBS application
• Access to free online training