Delivery Operations Lead - Transformational Team Leader
Job in
Wallasey, Birkenhead, Merseyside, CH41, England, UK
Listed on 2026-08-13
Listing for:
Royal Mail Group
Full Time
position Listed on 2026-08-13
Job specializations:
-
Management
Operations Management, General Management, Project & Program Management, Change Management
Job Description & How to Apply Below
Royal Mail Group in Wallasey is seeking a Lead Customer Operations Manager to lead and develop a team of Customer Operations Managers, taking ownership to deliver results across a balanced scorecard while driving major transformational changes.
You will ensure safe, timely deliveries, manage weekly resourcing, coach frontline colleagues, and partner with Trade Union representatives to raise performance while upholding the company values and delivering excellent doorstep service.
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