Lead Customer Ops for Transformation & Delivery
Job in
Wallasey, Birkenhead, Merseyside, CH41, England, UK
Listed on 2026-08-17
Listing for:
Allscreens Nationwide Ltd
Full Time
position Listed on 2026-08-17
Job specializations:
-
Management
Change Management, Operations Management, General Management
Job Description & How to Apply Below
Royal Mail Group in the United Kingdom is seeking a Lead Customer Operations Manager to drive performance across a team of Customer Operations Managers. You will own the delivery scorecard, plan resources, coach managers, and lead safety and fleet management to meet targets while delivering excellent service at the doorstep.
You’ll partner with Trade Unions, steer transformational changes, and shape a high‑performing, inclusive unit that supports the nation’s trusted parcel network through
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