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Customer Service Team Leader & Coach

Job in Birkenhead, Merseyside, CH41, England, UK
Listing for: ScottishPower
Full Time position
Listed on 2026-10-16
Job specializations:
  • Management
    Client Relationship Management
  • Customer Service/HelpDesk
    Client Relationship Management, Customer Success Management
Salary/Wage Range or Industry Benchmark: 41000 - 50000 GBP Yearly GBP 41000.00 50000.00 YEAR
Job Description & How to Apply Below

Scottish Power is seeking an inspirational Customer Service Team Leader in Prenton to lead a high-performing team in a fast-paced customer environment. You will coach, mentor and develop staff, using data and feedback to drive improvements while delivering outstanding customer outcomes.

You'll work with stakeholders across the business to resolve issues, ensure compliance and embed continuous improvement. A strong service mindset and proven leadership in contact centre or service operations are

As a Customer Service Team Leader & Coach, you will play an important part at Scottish Power in Birkenhead, England, United Kingdom.

This posting is for the Customer Service Team Leader & Coach role at Scottish Power, based in Birkenhead, England, United Kingdom.

We are looking to fill the Customer Service Team Leader & Coach position at Scottish Power in Birkenhead, England, United Kingdom.

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