Nurse Practitioner Unscheduled Care Co-ordination Hub

Main area UCCH Grade NHS AfC:
Band 6 Contract Permanent Hours

• Full time
• Part time

Site St Catherine's Health Centre Town Birkenhead Salary £39,959 - £48,117 per annum/pro rata Salary period Yearly Closing 23/10/2026 23:59

An exciting opportunity has become available for a Band 6 Nurse Practitioner to join the newly commissioned Unscheduled Care Coordination Hub (UCCH) at Wirral University Teaching Hospital.

This exciting role offers the chance to lead and influence the delivery of a new, innovative model of urgent care coordination that is transforming the way patients access community-based services.

The UCCH has been developed to centralise and standardise the management of Urgent Community Response referrals, including Category 3, 4 and 5 referrals received from Northwest Ambulance Service (NWAS). Through effective triage, coordination and clinical decision-making, the Hub supports patients to receive timely care within their own communities, avoiding unnecessary hospital conveyance wherever possible.

As a key clinical leader within the Hub, you will work closely with Urgent Community Response teams across Wirral, West Cheshire, East Cheshire and Warrington, as well as colleagues within NWAS and wider system partners. You will provide expert clinical oversight, manage complex referrals, utilise Directory of Services, and ensure patients are connected to the most appropriate care pathway quickly and effectively.

If you are passionate about integrated care, service innovation and improving patient outcomes, this role offers a unique opportunity to contribute to a service that is shaping the future of urgent and community services.

• Prevent unnecessary hospital admissions by developing an effective and collaborative interface between relevant agencies and services, ensuring the most appropriate and efficient care pathways for patients.
• Manage patients with unplanned care needs, including hospital admission where clinically appropriate. This includes prioritising telephone assessments for all patients contacting the Clinical Assessment Service via NWAS.
• Provide appropriate advice and support to patients and carers in managing urgent care needs, and where necessary, arrange timely referrals to a wide range of suitable services.
• Ensure that all patients are referred to the most appropriate service or agency to meet their individual care needs.

All new colleagues can expect to receive a warm and friendly Wirral welcome from the very first time they make contact with us. We are described as “competent and caring staff” by our patients.

Wirral University Teaching Hospital NHS Foundation Trust is situated on The Wirral peninsula which has a stunning coastline and beautiful countryside surroundings, with great activities for its residents.

We are one of the largest and busiest acute Trusts in the North West of England, comprising of the Wirral’s only Emergency Department. We provide a high quality range of acute care services and employ over 6,000 staff, who serve a population of approximately 400,000 people across Wirral, Ellesmere Port, Neston, North Wales and the wider North West footprint.

We have approximately 855 beds trust-wide and our financial turnover is in excess of £337m.

The Wirral is easily accessible with excellent transport links including motorway, train, bus or ferry and within easy reach to the major cities of Liverpool, Chester and Manchester as well as neighbouring North Wales.

For further information please see attached job description and job specification on…