Luxury Floor Manager

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This range is provided by Elite Associates. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

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Floor Manager – Luxury Fashion & Lifestyle

Join the launch of an exciting new store at Cheshire Oaks Designer Outlet — bringing one of the world’s most coveted fashion and lifestyle names to one of the UK’s premier shopping destinations.

As Floor Manager, you’ll be the driving force on the shop floor — leading by example, inspiring your team, and ensuring every customer leaves with a memorable experience. You’ll combine hands-on leadership with sharp commercial thinking, helping to create a store culture that delivers results.

What You’ll Be Doing:

• Lead the sales floor day-to-day, motivating and guiding the team to achieve and exceed targets.
• Deliver an exceptional client experience, creating personal connections with customers.
• Support clienteling initiatives and help turn new visitors into loyal returning clients.
• Maintain impeccable visual standards in line with brand guidelines.
• Oversee key operational tasks such as stock control, replenishment, and store upkeep.
• Act as a role model for service, product knowledge, and selling techniques.

What We’re Looking For:

• Retail leadership experience in luxury or premium fashion, lifestyle, or accessories.
• A confident and engaging presence on the shop floor, with strong clienteling skills.
• Proven ability to lead and motivate a team to deliver results.
• Organised, adaptable, and able to thrive in a high-energy environment.
• Passion for product and delivering a memorable customer experience.

What’s in It for You:

• Competitive salary plus performance-related bonus
• Generous product discount across the collection
• Access to exclusive sample sales and team events
• Wellbeing and health benefits package

This is an incredible opportunity to help launch a new store at Cheshire Oaks — and to be part of a brand that blends heritage, style, and forward-thinking fashion.

• Seniority level
  
  Not Applicable

• Employment type
  
  Full-time

• Job function
  
  Customer Service, Sales, and Management
• Industries Retail, Retail Apparel and Fashion, and Retail Luxury Goods and Jewelry

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