Till Volunteer; Wallasey, Wirral

About the role

Please note:

This role is only suitable for applicants aged 18 and over.

As a till volunteer, you will be the friendly face of our shop, handling customer transactions with a smile. You will provide top customer service and help create a warm, welcoming atmosphere that keeps customers coming back.

• Be a Second‑hand Superhero: help create exciting and inspiring collections across high‑street shops, e‑commerce hubs, and an online shop.
• Increase Your
  
  Skills:
  
  gain valuable retail experience, such as merchandising, customer service, and teamwork.
• Find Your Community: meet like‑minded people who share your passion for a fairer world.
• Flexibility: choose a few hours a week that fit your schedule.

• Chat with customers and operate the till.
• Select, sort, and price donated stock.
• Create eye‑catching window and in‑store displays (visual merchandising).
• Accept donations, speak to donors, and ask a few questions.
• Label donations correctly to maximise income.
• Occasionally lift boxes, with safe work practices and all required training.
• Undertake other shop‑related tasks as agreed with the manager.

• Reliable and on time for your volunteering.
• Willing to learn; no prior experience required.
• Team player who collaborates effectively with others.
• Good communication skills; comfortable speaking with people and following instructions.

• Some lunch and travel costs covered.
• Access to training and development.
• Opportunity to grow confidence and meet new people.
• Flexible volunteering schedules.
• Free confidential support by the Retail Trust.
• Possible references for future employers.

We warmly welcome everyone to apply and are dedicated to creating an inclusive and diverse environment. If you have any particular needs, please talk to the manager and we will consider possible adjustments. We conduct s for all volunteers and require one reference upon application. If you have difficulties providing a reference, speak to a manager for assistance.