Service Colleague

Job Title:

Service Colleague

Location:

Birkenhead - Stanley Road

Employment Type:

Part time
Contract Type:
Permanent
Shift Pattern:
Afternoons
Hours per Week: 20
Pay Rate: £12.71 per hour
Category:
Retail Hourly - Colleagues, Sales Staff
Closing Date: 23 June 2026

At Asda, we want you to find your everything. As a Service Colleague in our store team, you’ll be at the heart of the customer experience—serving with heart ther you’re stocking shelves, unpacking deliveries, picking online orders or even perfecting pizzas, you’ll play a vital role in the smooth running of our operation, serving customers and putting them at the heart of everything.

You’ll be part of a friendly, fast‑paced team where great service and teamwork are everything.

• Stock shelves to ensure the store remains well stocked.
• Unpack and log deliveries.
• Pick and pack online orders.
• Prepare pizzas for customers.
• Assist customers and provide excellent service.

• Customer‑focused:
  You enjoy helping people and making their experience a positive one.
• Team player:
  You work well with others and support your colleagues.
• Reliable:
  You show up ready to work and take pride in what you do.
• Positive attitude:
  You bring energy and enthusiasm to every shift.
• Willing to learn:
  You’re open to training and keen to build your skills.

• A friendly and helpful approach to customer service.
• Willingness to work in a fast‑paced customer service environment.
• Good communication skills and a team mindset.
• Flexibility to work a range of shifts, including weekends and evenings.

• Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user.
• Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover.
• Stream: access to flexible pay, income tracker, financial coaching, exclusive savings account and much more.
• Company pension.
• Wellbeing: 24/7 virtual GP, 24/7 EAP service, free counselling, legal, mortgage, cancer and bereavement support.
• Asda Allies Inclusion Networks – helping colleagues to make sure everybody is included and that our differences are recognised and celebrated.
• Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments.
• Colleague recognition programme.
• Special offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas.

Asda is Reimagining Retail. We’re a big business and beyond the roles you might be familiar with there are hundreds more you don’t often get to see. Because our business is changing, we’re creating new roles all the time. Take the time to look around. Once you’ve had the chance to explore our current open positions, apply to the ones you feel suit you best.

You can keep an eye on new positions and check how your current applications are progressing by visiting regularly.