Store Manager, Retail & Store Manager

Location:

Huyton, Liverpool

Salary: £27,941 - £30,840 per annum

Hours:

37.5 hours per week

Contract:

Full-time, Permanent

• Take ownership of shop performance, driving sales, Gift Aid and profitability targets.
• Lead, motivate and develop a team of staff and volunteers, creating a positive working environment.
• Recruit, train and retain volunteers, making the most of their skills and experience.
• Maximise stock generation through community engagement and building relationships with donors.
• Oversee stock control, pricing, merchandising and replenishment to maximise sales opportunities.
• Monitor sales figures, KPIs and EPOS data, identifying opportunities to improve performance.
• Deliver excellent customer service and maintain high standards of presentation.
• Manage budgets, cash handling, banking and general shop administration.
• Ensure effective rota planning, staffing levels and day-to-day operational cover.
• Support fundraising initiatives, community events and wider charity activities.

• Previous management experience within a retail environment, ideally charity retail, but this is not essential.
• Experience managing, motivating and developing teams.
• A strong commercial mindset with experience of working towards sales targets and KPIs.
• Experience managing budgets, stock control and retail operations.
• Excellent customer service and communication skills.
• Strong organisational skills and the ability to manage competing priorities.
• A hands‑on, proactive approach with the ability to lead by example.
• An interest in working within the charity sector and supporting a worthwhile cause.

Previous knowledge of Gift Aid and charity retail operations would be advantageous, but full consideration will be given to candidates with strong transferable retail management experience.

• Salary of £27,941 - £30,840 per annum.
• 37.5 hours per week.
• Permanent, full-time opportunity.
• The chance to lead an established retail operation.
• A rewarding opportunity to make a genuine difference within the local community and support an important cause.

If you're an experienced Retail Manager or Charity Shop Manager looking for a new challenge, we'd love to hear from you.