Internal Sales Executive

Internal Sales Executive

Birkenhead
£30,000 - £35,000
Full time, Permanent Contract
Monday to Friday (early finish on Fridays) Your new company

My client is looking for an Internal Sales Executive to join their busy and fast-paced team due to continued growth. We are keen to speak with candidates who have experience working in a dynamic office environment, with a strong focus on sales, customer service, and commercial growth.

This role is ideal for someone who enjoys building long-term relationships, managing customer accounts, and proactively identifying opportunities to increase revenue while ensuring a seamless customer experience.

The position offers a basic salary of up to £35,000 dependent on experience.

Hours:

Monday to Thursday, 8:30am - 5:00pm
Friday 8:30am - 3:00pm

Your new role

As an Internal Sales Executive, you will play a key role in driving sales activity and supporting business growth. You will be responsible for managing incoming enquiries, developing existing accounts, and generating new business opportunities through proactive outbound activity.

You will act as the main point of contact for customers, ensuring a high level of service while identifying opportunities to upsell and maximise account potential.

Key Responsibilities

Acting as the primary point of contact for customers, managing orders from enquiry through to completion
Generating new business opportunities through proactive outbound calls, emails, and follow-ups
Building and maintaining strong relationships with both new and existing customers
Identifying opportunities to upsell and cross-sell products and services
Ensuring all orders are processed accurately and in a timely manner
Managing customer expectations around delivery times and product availability
Progressing outstanding orders and providing regular updates to customers
Advising customers on current lead times and product options
Issing order acknowledgements and ensuring all documentation is accurate

What you'll need to succeed

Previous experience in an internal sales, sales support, or customer-facing role
Strong communication skills, both written and verbal
Excellent IT skills (Outlook, Excel, Word)
Ability to manage and prioritise a busy workload
Proven ability to build rapport and develop customer relationships
A proactive, target-driven and positive "can-do" attitude

What you need to do now

If you're interested in this role, click "apply now" to forward an up-to-date copy of your CV, or contact us directly for more information.

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