Relief Retail Security Officer

Relief Retail Security Officer – Carlisle Support Services partnered with Tesco

Carlisle Support Services is looking for enthusiastic, reliable, and dedicated individuals to join our team, working with our prestigious clients. If this sounds like you and you’re willing to learn new skills to develop your career, we promise to provide full training and all the support you’ll need to help you succeed.

As a relief officer you will cover holidays and sickness across various locations, you tell us where and when you can work, and we will provide the hours that suit best. Our usual shift times are 6am-3pm, 3pm-10pm/11pm with some sites having midnight finishes. The role will include varying hours but can be used as a full‑time role (greater flexibility around travel and working hours needed) or to supplement to your main income.

Location:

Wirral area (Access to own vehicle preferred to allow greater flexibility in areas to cover).

Hours:

Varying hours covering a variety of shifts that include 6am-3pm, 3pm-11pm/midnight.

Pay: £14.65 per hour.

• Competitive hourly rate of pay – paid monthly
• Access to Company Pension Scheme after qualifying period
• Health and Wellbeing Plans
• Stream – financial flexibility and instant access to earned and authorised wages
• Full induction, ongoing training, and career development
• Quality kit and uniform, everything you need to perform your role effectively
• Funded SIA top‑up training
• Employee Assistance Program
• Refer a Friend Scheme

• Ensure colleague safety, providing a sense of assurance for all
• Provide a smart, visible, proactive, and engaging security presence and deterrent
• Effective conflict management, always taking control of incidents
• Control access and egress, conducting security patrols to deter crime
• Able to proactively and professionally engage with the public
• Be aware of hazards and incidents, and respond appropriately
• Provide guidance, information and direct customers as a first point of contact
• Manage and follow safety and security processes and procedures
• Work as part of a team, building strong working relationships

• At least 18 years old – a legal requirement to work in a front‑line licensable activity
• SIA Guarding or Door Supervision licence
• 5 years checkable work and address history
• Reliable, punctual, flexible, and smart in appearance
• Friendly, approachable, and always professional
• Enthusiastic and motivated to do a great job
• Ideally some experience within a security environment or a customer‑facing role
• Able to interact with clients and customers in a positive manner
• Effective people skills, able to engage with clients and customers positively

Successful candidates will be required to provide original documentation for detailed screening and vetting processes. This could include the following: passport, driving licence, utility bill dated in the last 3 months, HMRC letter, original bank statement, original payslip, birth certificate, and a valid share code.

At Carlisle, we are committed to Equality, Diversity, and Inclusion in all areas of employment, recruitment and selection, training, development, and promotion. In all situations people will be judged solely on merit or ability.