Emergency Responder

Reference:
MAY

Expiry date: 22:59, Sun, 7th Jun 2026

Location:

Kirby

Benefits:
Buy or sell leave. Flexi working. Pension Scheme. Professional Development. Occupational Sick Pay + Many more benefits

A meaningful alternative to retail, hospitality, driving or customer service roles

"It’s helping someone to live safely, at home."

Progress Lifeline provides emergency response services that support vulnerable people in their own homes. We’re recruiting Emergency Home Responders in Kirby and welcome applicants looking for a role with purpose and real impact.

Working from home, you’ll:

• Attend emergency alarm calls in your local area
• Reassure customers and assess situations safely
• Assist people following non‑injury falls using specialist equipment
• Support dignity, confidence and wellbeing
• Work independently, backed by our 24/7 Control Centre

"It’s about giving support. It’s about dignity."

Full training is provided - no previous care experience needed.

• You’ll be based in the Kirby area and respond to calls across the wider local Lifeline service area
• Full UK driving licence and your own vehicle
• Strong communication skills and a calm approach
• Reliability and willingness to work night / on‑call shifts

• £26.22 paid for each on‑call standby shift
• £18.90 per callout (up to 90 minutes)
• £12.97 per hour for callouts over 90 minutes
• Mileage reimbursement for all journeys
• Annual leave linked to rota pattern, plus pro‑rata bank holidays
• A day’s leave for your birthday
• Pension with matched contributions up to 7.5%
• Uniform and full training provided
• Wellbeing and development support

Progress Housing Group is a Living Wage accredited employer.

A full explanation of pay and shifts will be provided at interview.

"It’s so rewarding to know that you’ve made someone’s day."

If you’re looking for flexible, meaningful work that supports your local community, click Apply Now.