Engagement and Development Worker

Job details

Job Title: Engagement and Development Worker
Contract Type: Permanent
Salary: £28,031.56 per annum
Working Hours: 37.5 hours per week
Working Pattern: Monday to Friday 9am to 5pm
Location: Based across three services, Wirral Dispersed, RSAP and Rose Brae, Wirral

Please note: If you share our values and are excited about making a significant impact at Riverside, please attach a current CV and covering letter. Riverside recruits to potential not just on skills and experience, so we encourage you to apply even if you don t meet all the essential criteria on the job description.

Please note that whilst we will accept applications on the basis of any form of valid legal permission to work in the UK, we will be surrendering the Riverside Sponsorship licence and are unable to apply for any further sponsor ships.

You will work collaboratively as part of a committed team to deliver an outstanding service and a range of personalised programmes that puts customers first, empowering them to achieve their goals and aspirations. Develop a programme of activities across services that are co-created and co-produced with customers linking with external organisations to offer the maximum opportunity for individual customers growth. It is imperative for the role to work as part of a staff team that is committed to best practice to ensure that we continually improve service delivery.

We are looking for someone with:

• An understanding of the barriers faced by vulnerable and diverse customer groups and individuals with complex needs.
• Ability to work on own initiative.
• Knowledge of risk assessment and health and safety requirements.
• Experience of devising and delivering activity programmes within supported housing.

Other essential attributes include being a team player with a caring, empathetic, flexible and resilient, can-do attitude and excellent time management and communication skills.

At Riverside we are a housing association with a difference – enhancing the everyday for all our customers. For 90 years we ve been revitalising neighbourhoods and supporting communities by providing homes to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable homes across the UK, with work spanning homelessness services, social care, employment support to retirement living.

Working with us, you’ll enjoy:

• Competitive pay & generous pension
• 25 days holidays plus bank holidays
• Investment in your learning, personal development and technology
• A wide range of benefits

Diversity and Inclusion at Riverside:

We value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role they will be guaranteed an interview.

Applications may close before the deadline, so please apply early to avoid disappointment.

Use psychologically informed approaches and Trauma Informed Care principles - supporting customers to develop new ways of thinking and make steps towards independence, by:

• Engaging customers to meet agreed outcomes and develop independent living skills, delivering a best practice support service.
• Co-produce and co-create Riverside s commitment statement with customers across services, encouraging a high level of customer involvement, consultation and communication.
• Apply for grants and fundraising for planned activities and events.
• Encourage and support customers to lead their own interest groups and activity sessions.

Market programme of activities to ensure all customers have the opportunity and are encouraged to participate.

• Identifying and promoting opportunities for employment, education and training and supporting customers to remove barriers to accessing these opportunities.
• Delivery of a programme of internal and external activities and opportunities reflective of different customer needs, including culture and diversity.
• Carry out regular surveys and inclusion…