Wellbeing Officer​/Homelessness

Support and Wellbeing Officer (Housing / Homelessness)

A rewarding opportunity for a Support and Wellbeing Officer with experience supporting people experiencing homelessness, complex needs, mental health challenges and supported accommodation environments.

If you’ve also worked in the following roles, we’d also like to hear from you:
Homelessness Support Officer, Tenancy Support Worker, Supported Housing Officer, Community Support Worker, Recovery Support Worker, Wellbeing Support Officer

SALARY: £26,297 per annum + Benefits

LOCATION:

Birkenhead, Wirral, North West England (CH41) – with travel across accommodation sites

JOB TYPE:
Full-Time, Permanent

WORKING HOURS:

35 hours per week, Monday to Friday

JOB OVERVIEW

We have a fantastic new job opportunity for a Support and Wellbeing Officer to provide person-centred support to residents experiencing homelessness and complex needs within supported accommodation services.

As the Support and Wellbeing Officer you will deliver support planning, safeguarding, wellbeing activities, resident engagement and tenancy-related support that promotes independence, recovery and positive outcomes.

The Support and Wellbeing Officer will work closely with residents, external agencies and community organisations to improve wellbeing, encourage participation and help residents move towards long-term housing stability and independent living.

APPLY TODAY

Ready to make your next career move? Apply Now for our Recruitment Team to review.

DUTIES

Your duties as the Support and Wellbeing Officer include:

* Resident Support:
Welcoming new residents, carrying out inductions and providing ongoing housing-related support within supported accommodation services

* Support Planning:
Developing and reviewing person-centred support plans, wellbeing plans and resident risk assessments

* Safeguarding Responsibilities:
Promoting safeguarding, health and safety and resident welfare at all times

* Case Management:
Holding regular support sessions focused on homelessness recovery, tenancy sustainment and independent living goals

* Wellbeing

Activities:

Planning and delivering wellbeing initiatives, workshops, learning opportunities and community-based activities

* Partnership Working:
Liaising with housing providers, support agencies, social prescribing teams and community organisations to improve resident outcomes

* Resident Engagement:
Encouraging participation, confidence building and social inclusion through positive resident involvement

* Tenancy Support:
Assisting residents with housing applications, welfare benefits, budgeting and move-on accommodation

* Record Keeping:
Maintaining accurate support records, monitoring information and wellbeing programme evaluations

CANDIDATE REQUIREMENTS

ESSENTIAL

* Previous experience supporting people experiencing homelessness, housing difficulties or complex needs

* Proven experience developing support plans, wellbeing plans and resident risk assessments

* Experience delivering wellbeing activities, resident engagement programmes or community initiatives

* Strong written and verbal communication skills with residents, support agencies and partner organisations

* Ability to build positive relationships with vulnerable adults, colleagues, volunteers and external stakeholders

* Understanding of safeguarding responsibilities, professional boundaries and trauma-informed support

* Ability to manage a varied caseload and prioritise multiple support needs effectively

* Full driving licence and access to a vehicle due to travel across accommodation sites

DESIRABLE

* Awareness of homelessness services, supported housing and community support networks across the Wirral

* Understanding of mental health support strategies, addiction and recovery-focused approaches

* Experience working with statutory services, voluntary organisations or wellbeing providers

This role requires an Enhanced DBS check

HOW TO APPLY

To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV’s of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose.

JOB
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