Homeless Advice and Prevention Officer

• Employer: Wirral Metropolitan Borough Council
• Salary: £36,363 to £39,152 plus benefits.
• Location: Wirral, Mallory, 2 Alice Ker Square
• Contract: Permanent
• Working Pattern: Flexible Hours/Full Time
• Hours: 36 hours per week.
• DBS Check: No
• Closing Date: 13/09/2026 at 23:59
• Reference: R&P/26/343526

There has never been a more exciting time to join Wirral Council. We've got ambitious targets to meet and to achieve everything we have promised to our residents, we need people who are ready to deliver the very best for our communities and show how they can #Be The Difference . Our vision is to secure the best possible future for our residents, defined by the community prosperity we create and supported by our excellent people and services.

If you strive to #Be The Difference  and want to be at the heart of our change and improvement journey, then this could be the perfect job for you.

About the Role:

An opportunity has arisen to join a respected Housing Team within Wirral Council. We are looking for an experienced and self-motivated Housing Options Officer / Homeless Assessment & Prevention Officer to provide homeless prevention advice & assistance to households who are threatened with homelessness and to assess and process homelessness applications made under current legislation.

About the candidate:

We would like to hear from you if you have knowledge of homeless legislation (Part VII of the Housing Act 1996/2002 and the Homeless Reduction Act 2018) and experience of developing personalised housing plans.

You will have had experience of working within a homeless/housing environment and managing a demanding caseload, carrying out assessments and investigations in line with legislation. This will include the use of prevention tools to sustain existing housing or secure suitable and affordable alternative accommodation.

You must be able to investigate issues, in a sensitive manner, accurately record statements and findings and effectively negotiate resolutions with accommodation providers and landlords, to prevent homelessness.

Preferably you will have experience of using the LOCATA HPA2 system.

We currently operate a hybrid working model with an expectation that the successful candidate attend at the Council offices in Birkenhead 1-2 days per week.

If you wish to discuss this role or require further information, please contact Neil Woodhouse, on email

Interviews to take place on Monday 21st September 2026.

We welcome applications from all suitably qualified candidates. For this vacancy, candidates must have an existing right to work in the UK before commencing employment. Skilled Worker visa sponsorship is not available for this post. Eligibility to work in the UK will be verified in the final stages of the selection process.

If your skills, knowledge, or experience looks a little different from what we have identified and you think you can bring value to the role, we'd love to learn more about you - as subject to the skills, knowledge, or experience levels within the candidate pool we may explore a traineeship for this role.

If you are a Wirral resident, are unemployed or out of work, and require help with your application, please contact Involve Northwest's employment and skills team on  or contact  or .

If you're already a Wirral Council employee, as part of our Talent Strategy, we're committed to strengthening opportunities for our people to learn, grow, progress, and thrive. For many of you, this may be preparing and applying for your next role with us, and we're passionate about ensuring you feel supported throughout your internal recruitment experience. Please get in touch if you want to know more about some of the ways in which we could support you by emailing

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