Billing and Collections Specialist

$20-22 an hour

Birmingham, AL

Our client is seeking a detail-oriented and process-driven Billing & Collections Specialist to join a growing finance operations team at a prominent transportation and logistics organization. Created due to internal growth and department expansion, this permanent role handles full-cycle invoicing, accounts receivable management, and proactive customer follow-up. If you thrive in a collaborative office environment, possess strong financial administrative skills, and want a stable direct-hire position with quarterly bonus potential, we want to hear from you.

• Process weekly invoicing accurately and efficiently for assigned customer accounts by monitoring workflow queues and unbilled order reports
• Verify order details, rates, purchase order numbers, manifests, and billing requirements against established agreements
• Review and index imaging documents, matching all necessary receipts and rate confirmations to corresponding orders
• Manage accounts receivable aging reports, reduce account delinquencies, and place routine collection calls
• Communicate and follow up proactively with sales and operations teams to resolve rate discrepancies and billing holds
• Handle electronic data interchange (EDI) error resolution and submit invoices through various customer website portals
• Research, prepare, and process necessary credit memos and rebills
• Assist with new customer account setups within the core accounting software platform
• Collaborate with department leadership to identify workflow bottlenecks and recommend process improvements

• Minimum of 1 to 3 years of professional experience in billing, accounts receivable, collections, or financial customer service
• Prior experience within the transportation, logistics, or trucking industry - particularly using McLeod Software is a strong plus
• Exceptional attention to detail with a high degree of numerical and data-entry accuracy
• Strong working proficiency in Microsoft Office applications including Excel, Word, and Outlook
• Excellent verbal and written communication skills with a professional, customer-first approach
• Proven ability to multitask, prioritize tasks, and meet strict deadlines in a fast-paced setting