Office Manager

Job Title:
Office Manager (Hybrid Operations & Marketing Support)

Location: Birmingham, Alabama (Onsite)

Employment Type: Full-Time

Pay: $40,000

Talent Trak’s client is seeking a full‑time Office Manager to support both daily office operations and strategic marketing initiatives. This unique hybrid role blends administrative excellence with creative collaboration, making it ideal for someone who enjoys being the organizational heartbeat of an office while also contributing to marketing and growth strategies.

In this position, you will manage essential front‑office responsibilities—such as answering phones, scheduling meetings, and maintaining a professional office environment—while also working closely with an external marketing firm to help execute campaigns, provide ideas, and explore new ways to reach potential clients.

No prior marketing experience is required. The ideal candidate is a proactive self‑starter who is eager to learn, comfortable using AI tools (such as ChatGPT), and ready to contribute to both operational efficiency and brand growth.

Office & Administrative Support

• Answer and route incoming calls in a warm, professional manner.
• Greet guests and manage scheduling for advisors and the leadership team.
• Sort and distribute mail and manage general email inquiries.
• Order office supplies and ensure smooth day‑to‑day operations.
• Provide support for internal team events and client meetings.
• Assist operations and client service teams with client requests.
• Maintain a tidy and welcoming office environment, including lobby, conference room, and supply areas.

Marketing & Growth Support

• Serve as the primary liaison to the external marketing firm.
• Coordinate implementation of marketing recommendations and action items.
• Research tools, platforms, and trends to support marketing and growth goals.
• Use AI tools (e.g., ChatGPT) to brainstorm campaign ideas, draft content, or support creative planning.
• Assist with light editing and formatting of email newsletters or website content (no heavy writing or design required).
• Track leads and follow‑up activities from campaigns or referrals and recommend improvements.

Other Duties

• Perform additional tasks as assigned to support office operations and company objectives.

• Familiarity with marketing automation platforms and performance marketing techniques is highly desirable.
• Eager learner with a positive, proactive attitude.
• Ability to work independently while successfully managing multiple tasks.
• Proficiency in Microsoft Office, Outlook, and AI tools like ChatGPT.
• Creative thinker with the initiative to contribute new ideas.
• Excellent organizational and time‑management skills.
• Strong verbal and written communication skills, with the ability to interact effectively with team members, clients, and partners.
• Skilled in operating standard office equipment (computer, copier, fax, etc.).
• Bachelor’s degree or equivalent professional experience preferred, but not required.
• Must reside within a commutable distance to Birmingham, Alabama.