Medical Office Staff Supervisor

Bilingual Front Office Coordinator — Leadership Track
English/Spanish
Birmingham, Alabama | Full-Time | Monday–Friday | In Office
Be the Person Who Makes the Office Better
At Solano Law Firm, we help immigrants build better futures.
For many of the clients, the person at our front office is one of the first people they meet during an incredibly important time in their lives. But we’re looking for more than someone who can answer phones and greet clients.
Someone who communicates clearly, follows through, solves problems, pays attention to the details, and takes pride in making an office run exceptionally well.
A Front Office Role With a Leadership Path
You will begin by mastering the responsibilities of our Front Office Coordinator position and demonstrating exceptional performance in the fundamentals: client service, communication, organization, reliability, attention to detail, follow-through, and ownership.
From there, high performers may earn the opportunity to grow into a Front Office Lead role with increased operational responsibility and compensation.
It is earned through consistent performance, good judgment, initiative, accountability, and the ability to make the people and processes around you better.
We're specifically looking for someone who may eventually be capable of taking greater ownership of our Birmingham office.
As you demonstrate consistent excellence in the Front Office Coordinator position, opportunities for increased responsibility may include:
Serving as a trusted on-site point person for Birmingham office operations
Helping maintain front-office standards and procedures
Ensuring office-related responsibilities are completed accurately and on time
Helping improve front-office processes and client experience
Supporting the onboarding and training of future front-office team members
Helping reinforce procedures and operational expectations
Coordinating office projects, vendors, supplies, and facility needs
Helping leadership identify issues that require attention
Taking greater ownership of the organization, professionalism, and readiness of the Birmingham office
Helping create consistency between our Birmingham office and firm-wide operational standards
Progression into a Front Office Lead position is not automatic or guaranteed. It is an opportunity earned through demonstrated performance, reliability, judgment, leadership behaviors, and business need.
You genuinely enjoy helping people.
And when the office gets busy, you don't become overwhelmed or wait for someone else to solve the problem. Office Coordinator
Front Office Coordinator
Administrative Coordinator
Medical or Dental Office Coordinator
Legal Receptionist
Executive or Administrative Assistant
Assistant Office Manager
Hospitality Front Office Professional
Experience in a law firm or immigration law is a plus, but it is not required.
We can teach our legal processes.
This position also offers the opportunity for increased responsibility and compensation for employees who demonstrate the performance and leadership capabilities required to progress into a Front Office Lead role.
Medical benefits
~14 paid holidays
~ Full-time, stable employment
~ Monday–Friday schedule
~ Growth opportunities
~ Why Solano Law Firm?
Helping immigrants build better futures.
Every client deserves compassion, professionalism, communication, and exceptional service.
Many people can answer a phone.
We're looking for someone who can eventually help us lead an exceptional front office.
Compensation: $24 - $27 hourly
As the first face and voice of our Birmingham office, you'll play an important role in both the client experience and the daily operation of the office.
Managing a high-volume, multi-line phone system
Communicating professionally with clients in both English…