Driver Administrator

At zTrip, our drivers are the key to delivering safe, reliable transportation services. Behind every successful driver is a strong administrative team ensuring qualifications, documentation, and compliance requirements are maintained accurately and efficiently.

We are seeking a highly organized and detail-oriented Driver Administrator to support driver onboarding, credential management, recordkeeping, and administrative processes. This role is essential to helping drivers remain qualified and ensuring operational records are accurate, complete, and up to date.

If you enjoy working with documentation, supporting employees, and keeping processes organized, this is an excellent opportunity to make a meaningful impact within a growing transportation company.

• Medical, Dental, Vision, and Life Insurance
• 401(k) with Company Match
• Paid Time Off (PTO)
• Paid Holidays
• Monday-Friday Schedule
• Career Advancement Opportunities
• Professional Development Programs
• Supportive Team Environment
• Opportunity to Contribute to Operational Excellence

As a Driver Administrator
, you will oversee driver files, manage documentation requirements, coordinate onboarding paperwork, monitor driver credentials, and provide administrative support throughout the driver lifecycle.

This position requires exceptional organizational skills, attention to detail, and the ability to manage multiple priorities while maintaining confidentiality and accuracy.

• Maintain complete and accurate driver files, both electronic and physical.
• Process, verify, and update driver documentation.
• Ensure all records remain organized, current, and easily accessible.
• Manage document retention and archiving procedures.
• Safeguard confidential employee and driver information.
• Verify documentation meets company policies and requirements.

• Monitor driver licenses, permits, certifications, and other required credentials.
• Track expiration dates and renewal requirements.
• Notify drivers of upcoming deadlines and documentation needs.
• Follow up on missing or incomplete paperwork.
• Assist with maintaining company standards and driver qualification requirements.
• Help ensure drivers remain eligible and ready for service.

• Serve as a point of contact for drivers regarding administrative and documentation requirements.
• Assist drivers with forms, paperwork, and qualification processes.
• Provide guidance regarding company documentation procedures.
• Communicate renewal requirements and important compliance deadlines.
• Build positive working relationships with drivers and operational teams.
• Resolve record and documentation discrepancies in a timely manner.

• Assist with onboarding new drivers and collecting required documentation.
• Coordinate application packets, qualification paperwork, and onboarding forms.
• Schedule appointments, orientations, and follow-up activities.
• Support activation and onboarding processes to ensure a smooth start for new drivers.
• Partner with recruiting and operations teams to streamline onboarding workflows.

• Conduct routine reviews of driver records to ensure accuracy and completeness.
• Identify missing, outdated, or incorrect documentation.
• Assist with internal audits and quality control processes.
• Recommend improvements to administrative systems and recordkeeping practices.
• Support operational readiness through proactive record management.

• Maintain tracking logs, databases, and administrative reports.
• Generate reports related to driver qualifications, credential expirations, onboarding progress, and administrative activities.
• Monitor trends and identify opportunities for process improvement.
• Provide accurate reporting and administrative updates to leadership.
• Support organizational decision-making through reliable data management.

• Experience in administration, records management, human resources, transportation, fleet operations, compliance support, or a related field.
• Strong organizational and administrative skills.
• Exceptional attention to detail and accuracy.
• Excellent verbal and written communication skills.
• Ability to prioritize multiple tasks and deadlines.
• Strong problem-solving and analytical abilities.
• Experience…