Sales Support Associate

Overview

Join to apply for the Sales Support Associate role at Altec
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Altec offers a competitive salary that rewards performance and dedication, along with a comprehensive benefits package that includes:

• Medical, Dental, Vision and Prescription Drug Program
• Retirement 401(k) Traditional or Roth Program Options with Company Match
• Vacation and Holidays
• Short Term and Long Term Disability Leave
• Flexible Spending Accounts
• Tuition Assistance Program
• Employee Assistance and Mental Health/Substance Abuse Program
• Life Insurance, Accidental Death and Dismemberment Insurance
• Supplemental Insurance including Hospital Indemnity, Critical Illness and Accident Insurance
• Additional Wellness Programs and Rewards Available

Education, Experience, And Skills Required

• Bachelor’s Degree required
• PC skills using Microsoft Office including Excel, Word
• Excellent written and verbal communication skills
• Analyze problems & develop solution
• Independently manage their time and tasks
• Available for overnight travel more than 5% of the time

• Develop and maintain knowledge of products, customers, administrative and production processes
• Serve customers by providing quotes/pricing, entering, tracking and revising orders, contracting for shipping, providing delivery information, establishing credit terms, handling warranty issues
• Work with Vendors to communicate customer needs and resolve build issues
• Coordinate with Accounts Receivable to communicate invoice and credit terms; assist with and resolving collection issues
• Cost and complete all steps required in quoting each product, ensuring quotes follow Global Rental standards
• Build product knowledge to identify how components work
• Capture & communicate customer requirements
• Process orders per Global Rental procedures in a complete and accurate manner while meeting time parameters
• Project future revenue and profitability on each order by ensuring sales prices and estimates are up-to-date
• Address operational issues such as delivery schedules, order revisions, vendor questions, invoicing, and warranty issues
• Monitor orders, delivery, and cost control to meet objectives
• Review job costs and identify opportunities for cost reductions; assist to increase margins on multi-year or repeat orders
• Interact with customers and Vendors professionally; host customer visits when appropriate
• Attend training sessions to enhance skills and build knowledge
• All other duties as assigned

• Be part of a fun, collaborative team that values its members and upholds the company values
• Join an industry leader with Made in America products, in over 100 countries
• Collaborative team environment and opportunities for growth
• Competitive compensation and comprehensive benefits
• Values include Enjoyment of Work, Family, Integrity, and more

Altec Industries, Inc. and its affiliates are equal opportunity employers and maintain affirmative action plans to recruit, retain, develop, and promote qualified individuals without unlawful consideration of race, gender, color, religion, sexual orientation, gender identity, national origin, age, disability, citizenship status, veteran status, or any other characteristic protected by federal, state or local law. Altec strives to maintain a work environment free from unlawful discrimination and harassment, where associates are treated with respect and dignity.

• Entry level

• Full-time

• Other

• Machinery Manufacturing