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Customer Experience Lead & Process Coach

Job in Birmingham, Jefferson County, Alabama, 35275, USA
Listing for: Motion
Full Time position
Listed on 2026-10-07
Job specializations:
  • Business
    Customer Success Management
Salary/Wage Range or Industry Benchmark: 52000 - 68000 USD Yearly USD 52000.00 68000.00 YEAR
Job Description & How to Apply Below

Motion Industries is seeking a Customer Service Supervisor in Birmingham, AL to oversee daily tasks of CS staff and drive performance improvements. You will coach team members, coordinate with internal departments, and help streamline processes using lean methods.

The role requires leadership, strong communication, and a business-focused mindset to support division goals and ensure high customer satisfaction. On-site position in Birmingham with standard benefits.

We would love to welcome a new Customer Experience Lead & Process Coach to our group in Birmingham, AL, United States.

As a Customer Experience Lead & Process Coach, you will play an important part at Motion in Birmingham, AL, United States.

We invite applications for the Customer Experience Lead & Process Coach position located in Birmingham, AL, United States.

The following position is for a Customer Experience Lead & Process Coach with Motion.

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