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Customer Success & Renewals Specialist

Job in Birmingham, Jefferson County, Alabama, 35275, USA
Listing for: Momentum
Full Time position
Listed on 2026-01-01
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, Account Manager
Job Description & How to Apply Below
A leading technology company based in Birmingham, Alabama, seeks an Account Specialist to enhance customer experience and manage service accounts. The ideal candidate will coordinate with Account Managers, assist in escalations, and execute renewal proposals. Candidates should hold a four-year degree, have excellent communication skills, and be detail-oriented with a strong background in customer service. This role demands a proactive attitude towards upselling and requires familiarity with CRM tools like Salesforce.
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