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Customer Experience Specialist — Frontline & CRM Admin

Job in Birmingham, Jefferson County, Alabama, 35275, USA
Listing for: Thompson Tractor Company, Inc.
Full Time position
Listed on 2026-10-08
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual
  • Administrative/Clerical
Salary/Wage Range or Industry Benchmark: 33000 - 42000 USD Yearly USD 33000.00 42000.00 YEAR
Job Description & How to Apply Below

Thompson Tractor Company, Inc. seeks a Customer Experience Representative to deliver world-class service to customers and staff. You will manage incoming calls, greet guests, issue purchase orders, and update customer data in the CRM while generating reports.

Ideal candidates are strong communicators with the ability to handle multiple tasks, maintain records of inquiries and resolutions, and escalate complex issues to the Call Center Manager when needed. Safety and teamwork are essential.

The Customer Experience Specialist — Frontline & CRM Admin position in the Marketing & Media, Sales field is open for applications.

We invite applications for the Customer Experience Specialist — Frontline & CRM Admin position located in Birmingham, AL, United States.

The following role is for a Customer Experience Specialist — Frontline & CRM Admin with Thompson Tractor Company, Inc.

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