Student Success Coach: Retention & Pathway Builder

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Responsible for providing retention support systems including coaching, mentoring, and supplemental instruction to ensure student success and retention for students. Responsible for engaging students in a variety of student services activities to ensure progression towards graduation leading to career or transfer goals; works in collaboration with faculty, various student support services professionals and students at the college.

Salary Schedule Placement: Appropriate placement on Salary Schedule E4 05 ($34,298 -$51,793) based on experience.

Essential Duties and Responsibilities

• Serves as a Success Coach, primary responsibilities include closing student stop-out gap, communicating with students and faculty, assisting students with resources, and providing timely interventions to help students in their academic progress.
• Provide information and assist students in areas such as academic standing, college policies, campus resources, college admissions to selective programs, major and course selection, financial aid information, and graduation requirements.
• Support students acclimating to college, bridging gaps of knowledge, and transitioning to alternative modalities that differ from “traditional” classroom structure.
• Actsasaliaisonbetweenvariousstudentservicesareassuchas Advising,Student Disability Services,Career Services and Financial Aid .
• Assists faculty and staff in identifying trends and researching best practices in student retention.
• Utilizes data and retention software to guide interventions and monitors effectiveness and student progress.
• Participate in appropriate training/professional development, including state and region association conferences.
• Assist in statistical data collection for reporting and/or funding purposes.
• Assist in updating and/or developing academic success and advising resources including, but not limited to online and print resources.
• Assist in advising students regarding degree/certificate plans and STARS articulation agreements as appropriate to program.
• Assist in advising procedures, monitor advising center activity, tracking, and providing academic support to students as assigned.
• Support retention programs by following up on existing initiatives and identifying new outreach opportunities;
• Assist students in assessing their skills, interests and aptitudes as well as identifying realistic career goals and developing individual educational plans;
• Provide assistance to students and instructors to problem solve issues that arise related to progress towards academic goals, persistence, attendance, and graduation;
• Assist with events and other learning opportunities that support students in reaching their academic and career goals.
• To perform other job-related duties as assigned by the appropriate administrative head.

Qualifications

• Bachelor’s degree in education, Social Science, or a related field from a regionally accredited institution
• Experience in collegiate advising/counseling required.
• Ability to work flexible hours and travel as needed.

REQUIRED LICENSE, CERTIFICATION, OR SPECIAL CREDENTIALS:

• None

OTHER QUALIFICATIONS AND JOB REQUIREMENTS:

• Excellent written and oral communication skills.
• Proficiency in using Microsoft Office.

PHYSICAL DEMANDS –STRENGTH RATING
Sedentary Work – Exerting up to 10 pounds of force occasionally(Occasionally: activity or condition exists up to 1/3 of the time) and /or a negligible amount of force frequently (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time, but may involve walking or standing for brief…