Detection & Investigation Analyst Lead: Fraud Detection & Remediation

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Detection & Investigation Analyst Lead within PNC's Fraud Detection & Remediation organization, you will be based in Birmingham, AL, Denver, CO, Strongsville, OH.

* We maintain continuous 24/7/365 coverage, and a variety of shift schedules may be available based on business needs and staffing requirements.
* Potential shifts available based on business need:
Sunday
- Wednesday: 9:30 PM - 8:30 AM EST Monday
- Friday: 3:30 PM-12:00 AM EST Friday
- Monday: 9:30 AM-8:30 PM EST Tuesday
- Saturday: 1:00 PM-9:30 PM EST

• Perform complex investigations and analysis
• Apply policy and risk judgment consistently
• Manage multiple work streams simultaneously
• Conduct in-depth fraud investigations end-to-end
• Create, maintain, and update formal case records
• File security incident reports and complaints when required
• Apply authentication and KYC procedures consistently
• Handle inbound calls involving higher-risk scenarios
• Work advanced alert queues when volume allows
• Balance phone, alert, and case work independently

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Analytical Thinking, Customer Solutions, Decision Making, Operational Risks, Problem Resolution, Researching, Risk Mitigation Strategies

Anti-money Laundering/Sanctions Policies and Procedures, Business Ethics, Business Process Improvement, Decision Making and Critical Thinking, Effective Communications, Fraud Detection and Prevention, Information Capture, Operational Risk, Problem Solving, Standard Operating Procedures

Roles at this level typically require a university / college degree with < 1 year of professional experience and/or successful completion of a formal development program. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Bachelors

No Required Certification(s)

No Required License(s)

No Required or Preferred Language Assessments

Base Salary: $41,250.00 – $75,625.00 Salaries may vary based on geographic location, market data and on individual skills, experience, and education.

Generally, this opening is expected to be posted for two business days from 10/13/2026, although it may be longer with business discretion.

• medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options
• employee and spouse/child life insurance
• short and long-term disability protection
• 401(k) with PNC match, pension and stock purchase plans
• dependent care reimbursement account
• back-up child/elder care
• adoption, surrogacy, and doula reimbursement
• educational assistance, including select programs fully paid
• a robust wellness program with financial incentives
• maternity and/or parental leave
• up to 11 paid holidays each year
• 9 occasional absence days each year, unless otherwise required by law
• between 15 to 25 vacation days each year, depending on career level
• and years of service

If an accommodation is required to participate in the application process, please contact us via email at  Please include…