Patient Account Representative- Medical Insurance Claims Follow Up/Hospital Billing
Listed on 2026-01-01
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Healthcare
Healthcare Administration, Medical Billing and Coding
Guidehouse is hiring! We have Patient Account Rep and Senior Patient Account Rep positions available. Apply now!
What You Will Do :
The Patient Account Representative is expected to perform specific areas of billing, follow up, account resolution, adjustment posting, adjustment refunds, and scanning as required for non-government accounts. This position works with other departments to facilitate the meeting of both departmental / facility goals and objectives. This position is responsible for verifying payments received are correct per our contract, for ensuring patient satisfaction, and demonstrating the ability to find solutions to problems.
The Patient Account Representative also collaborates with Managment regarding payment patterns and / or other issues with specific payers to ensure efficient process execution.
The Patient Account Representative possesses a strong knowledge of billing, managed care, and timely filing guidelines. Additionally, executors of this role demonstrate an ability to effectively review remittance advices and electronic billing reports from payer to determine appropriate actions. This position performs all related job duties as assigned.
Location : UAB Medicine Avondale Business Office
Work site : Onsite - possibly Hybrid after 6 months
Position type : Full Time-Various shifts (Day, Evening, Nights)
What You Will Need :
High School diploma or equivalent.
0-2 years of experience in hospital billing and / or claims follow-up
What Would Be Nice to Have :
Knowledge and understanding of diagnosis, HCPCS and CPT codes.
1 year experience with claim edits and follow-up related to government / non-government claims accounts.
Prior experience with Metrix, SSI, and Health Quest
Experience with spreadsheets, reporting, payer websites and sFax.
Excellent communication and interpersonal skills
Great typing skills along with MS Excel and Word experience
What We Offer :
Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.
Benefits include :
Personal and Family Sick Time & Company Paid Holidays
Position may be eligible for a discretionary variable incentive bonus
401(k) Retirement Plan
Basic Life & Supplemental Life
Health Savings Account, Dental / Vision & Dependent Care Flexible Spending Accounts
Short-Term & Long-Term Disability
Tuition Reimbursement, Personal Development & Learning Opportunities
Skills Development & Certifications
Employee Referral Program
Corporate Sponsored Events & Community Outreach
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