Patient Accounts Coordinator

Job Description

Job Title:

PATIENT ACCOUNTS COORDINATOR (School of Dentistry)

Hourly Rate: $15.00 - $24.40

The University of Alabama at Birmingham (UAB) seeks a PATIENT ACCOUNTS COORDINATOR for the School of Dentistry. This role supports the School of Dentistry Business Office by managing third‑party billing activities, including claim submission, follow‑up, and resolution with insurance payers. The Patient Accounts Coordinator works closely with clinical teams and payers to resolve denials, address billing issues, and ensure timely reimbursement while maintaining accuracy, compliance, and strong customer service for patients.

Bachelor's degree in a related field. Work experience may substitute for education requirement.

• Insurance claim submission, follow‑up, and denial resolution for third‑party payers
• Proficiency with billing systems/EHRs and payer portals (e.g., claims, EOBs, adjustments)
• Knowledge of CPT/CDT, ICD‑10 codes, and billing compliance requirements

• Strong attention to detail and accuracy
• Effective communication with patients, payers, and clinical staff
• Time management and ability to prioritize a high‑volume workload

UAB is an Equal Employment/Equal Educational Opportunity Institution dedicated to providing equal opportunities and equal access to all individuals regardless of race, color, religion, ethnic or national origin, sex (including pregnancy), genetic information, age, disability, and veteran's status. As required by Title IX, UAB prohibits sex discrimination in any education program or activity that it operates. Individuals may report concerns or questions to UAB's Assistant Vice President and Senior Title IX Coordinator.

The Title IX notice of nondiscrimination is located /titleix.