Health Information & Electronic Records Specialist; HIERS-EXT

Job Summary Birmingham OB/Gyn is seeking a highly organized, detail-oriented, and technology-comfortable Health Information & Electronic Records Specialist to join our team. This position plays an important role in ensuring that patient health information is received, organized, routed, retrieved, and released accurately and efficiently throughout our practice. Birmingham OB/Gyn manages health information through a combination of electronic systems, outside partners, health information exchange, and traditional records workflows.

The Health Information & Electronic Records Specialist will help coordinate these different sources, resolve issues requiring follow-up, and identify opportunities to make the movement of health information more efficient. This is an excellent opportunity for someone who enjoys organization, technology, problem-solving, healthcare, and finding better ways to get things done.

Health Information & Electronic Records

• Manage incoming patient records and documents received electronically and through traditional paper and fax workflows
• Review, organize, index, and route incoming patient information to the appropriate location or team
• Accurately maintain patient information within our electronic health record
• Use electronic fax and document-management tools to receive and transmit patient information
• Manage records associated with patients referred to Birmingham OB/Gyn through electronic referral workflows
• Scan and appropriately process paper records and documents when necessary
• Verify that documents are associated with the correct patient and appropriately categorized
• Identify duplicate, incomplete, incorrectly routed, or improperly categorized information and take appropriate steps to resolve the issue
• Assist physicians, clinical staff, and administrative staff in locating necessary patient information

• Coordinate medical records, FMLA, and other form requests handled through Birmingham OB/Gyn's outside health information management partner
• Understand which requests should be directed to our outside partner and which require action within Birmingham OB/Gyn
• Serve as an internal resource for questions or issues involving medical records and forms requests
• Monitor requests requiring internal information or follow-up and help ensure they reach the appropriate person
• Assist with medical record requests that remain the responsibility of Birmingham OB/Gyn
• Verify appropriate authorization and documentation before releasing patient information when handled internally

• Obtain outside medical records needed for patient care
• Communicate with hospitals, physician offices, and other healthcare organizations when additional patient information is required
• Use available electronic health information resources to locate patient information when appropriate
• Assist with Birmingham OB/Gyn's growing use of electronic Health Information Exchange (HIE)
• Identify opportunities to reduce unnecessary manual records requests when information can be obtained electronically
  
  Help staff determine the appropriate method for obtaining or exchanging patient information

• Identify recurring problems or inefficiencies in the way health information enters, moves through, and leaves the practice
• Help develop more efficient workflows for receiving, retrieving, routing, and managing patient information
• Assist with testing and evaluating changes to electronic records workflows
• Identify opportunities to make better use of existing technology and outside services
• Help ensure established health information workflows are consistently followed
• Maintain patient confidentiality and comply with HIPAA requirements and practice policies

Birmingham OB/Gyn uses several technologies and services to manage patient health information, including:

• Greenway Prime Suite electronic health record
• Updox eFax
• Phreesia
• Health Mark medical records and forms services
• Alabama One Health Record, Alabama's Health Information Exchange
• Electronic documents, scanned records, and traditional paper records and faxes

Previous experience with these specific systems is not required.

• High school diploma or equivalent required
• Previous medical records, health information, medical office, referral, or other healthcare experience preferred
• Education or coursework in Health Information Management, Health Informatics, Healthcare Administration,…