Unit Support Specialist Endocrinology Clinic

In Endocrinology Clinic at Main Campus Park Place North

Work schedule will be Full-time on the Day Shift, 8:00 am
-4:30 pm.

Administrative/Secretarial support. Demonstrates courteous and professional behavior. Great customer service experience. Able to answer phone lines in a pleasing manner. Able to organize and compile data for various reports. Data entry skills required. Attention to detail. File and correlate correspondences. Answers all phone lines, sorts & distributes mail. Files for Nursing Service, make copies of various correspondence and reports. Order supplies.

Interact with nursing staff, nursing managers, divisional directors and other nursing personnel. Interact with divisional secretaries on a daily basis. Will assist divisional secretaries and other nursing staff as needed. Other secretarial duties as needed. Environmental Duties and Responsibilities o Environmental of Care (EOC) and safety rounds routinely as designated on EOC round sheet and as needed. o Constantly active in keeping the work environment safe, neat, and clutter free.

Takes action and/or notifies appropriate personnel of patient's room and work area when not hazard free. o Removal, tagging, bagging, and disposition of equipment to appropriate department, in need of repair, and follow through to resolution. o Reinforcement of safety precautions to patient/family. o Monitors and documents refrigerator temperature per Children’s of Alabama (COA) standard, reports issues and follows up with resolution.

Communication o Communicates pleasantly, effectively and accurately with nurse partner, patients, parents, physicians, visitors, other employee team members and departments in a confidential manner regarding patient care and unit activities precautions to patient/family. o Provides assistance in directing concerns/questions to appropriate personnel in a courteous, approachable, and professional manner. o Communicates effectively with all patients, parents, visitors, physicians, nursing and ancillary staff;

demonstrating professionalism including but not limited to: 1. Correct telephone etiquette
2. Relays messages promptly and accurately to appropriate personnel
3. Provides follow-up when applicable o Introduces self to patient and family and explains role and care that is being performed. o Cultivate and create positive supportive relationships with internal and external customers. Direct Patient Care o Assist with personal hygiene and elimination (i.e. bed bath, oral hygiene, bedside shampoos, empty foley and ostomy bags, occupied bed making). o Assist with ambulation, positioning, turning, activities of daily living, simple range of motion, and coughing and deep breathing.

o Accurately obtains and correctly documents vital signs. Reports abnormal or significant changes in baseline vital signs to nurse immediately. Vital signs (height, weight. head circumference, and abdominal girth) are taken and recorded as per standard nursing procedure, unit policy and/or specifically instructed. o Intake and output accurately measured and recorded. o Urine is tested for glucose, acetone, blood, with specific gravity and recorded as instructed in indicated areas.

o Assist with meals and/or nutritional snacks. o Perform non-invasive treatments/procedures such as cold application, application of external condom catheter, application of anti-embolism hose, oral / pharyngeal (only) suctioning, and other instructed activities. o Performs surgical preps as per standard nursing procedure. o Socialization and diversionary activities. o Application of electrodes and oxisensors for monitoring. o Initiation and performance of CPR.

o Assist in care for body after death as per standard nursing procedure. o Hourly rounding…