Van Driver - On Call

Job Summary

At OTH Hotels Resorts, we don’t believe in service that’s scripted—we believe in hospitality that’s human. As a Van Driver
, you’re often the first and last impression our guests have of us.

Your role is more than just transporting guests; it’s about setting the tone for their stay with warmth, safety, and genuine care. This isn’t just about driving from point A to point

B. It’s about creating moments of ease and comfort, offering a friendly conversation, a helpful tip about the area, or simply a safe, smooth ride. Every mile you drive is a chance to make someone’s journey brighter. You are more than a driver—you’re an ambassador of our brand. With the Unscripted Hospitality mindset, you transform routine transfers into experiences guests will remember long after their trip.

• Safely transport guests to and from designated locations (airport, local attractions, hotel property) in a timely manner while ensuring their comfort.
• Greet all guests with warmth, courtesy, and a professional demeanor, creating a positive and welcoming first impression.
• Assist guests with luggage, packages, or other items as needed.
• Maintain cleanliness and presentation of the van, both inside and out, ensuring it is guest-ready at all times.
• Monitor and log mileage, fuel, and maintenance needs, promptly reporting any mechanical issues or safety concerns.
• Follow all traffic laws, hotel policies, and safety procedures, ensuring a secure environment for guests.
• Offer helpful local information and recommendations when appropriate, adding a personal touch to the guest experience.
• Collaborate with front desk and other departments to coordinate shuttle schedules and guest transportation needs.
• Conduct daily inspections of the vehicle, including checking fluid levels, tire pressure, and ensuring all safety equipment is functional.
• Handle guest inquiries or requests with courtesy, escalating concerns when necessary to ensure satisfaction.

• A courteous and safety-focused individual who understands the importance of making a positive first impression.
• A confident driver with a valid driver’s license and a clean driving record.
• Able to successfully pass a Motor Vehicle Report (MVR) screening as part of employment qualifications.
• Someone who enjoys interacting with people and creating friendly, genuine connections.
• Reliable, punctual, and able to work independently while managing time effectively.
• Comfortable with flexible schedules, including early mornings, evenings, weekends, and holidays.
• Physically capable of assisting guests with luggage (lifting up to 50 lbs).
• Able to communicate in basic English; bilingual abilities are a plus.
• Prior experience in driving hospitality shuttles, commercial vehicles, or similar roles is preferred but not required.

Unscripted Hospitality is more than a service philosophy—it’s a culture of care, empowerment, and personal connection. We trust our team members to act with heart, notice the little things, and create moments that elevate the guest experience without needing permission or a script.

At OTH Hotels Resorts, your story matters. You’re not just driving guests—you’re driving connections, memories, and moments that last.

If you’re ready to be part of a team that believes in authenticity over routine, in purpose over procedure, and in people over process—this is your place. Let your next chapter unfold and your story begin with OTH Hotels Resorts.

This job description is intended to describe the general nature and level of work being performed. It is not an exhaustive list of all responsibilities, duties, and skills required. Management reserves the right to modify, add, or remove duties as necessary.

Birmingham, AL

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