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Front Desk Guest Experience Specialist

Job in Birmingham, Jefferson County, Alabama, 35275, USA
Listing for: Renaissance Ross Bridge Golf Resort and Spa
Full Time position
Listed on 2026-10-15
Job specializations:
  • Hospitality / Hotel / Catering
    Customer Service Rep, Hotel Front Desk
Salary/Wage Range or Industry Benchmark: 32000 - 42000 USD Yearly USD 32000.00 42000.00 YEAR
Job Description & How to Apply Below

Renaissance Birmingham Ross Bridge is seeking a Front Desk Clerk to ensure smooth guest arrivals and departures while upholding high hospitality standards. You will verify room blocks, handle pre-registration and pre-assignment, and assign rooms based on location, rate, guaranteed types, Marriott Rewards Members, or group status.

You will also address guest concerns promptly and professionally, demonstrating empathy and swift action to create a memorable guest experience at check-in and

As a Front Desk Guest Experience Specialist, you will play an important part at Renaissance Ross Bridge Golf Resort and Spa in Birmingham, AL, United States.

The Front Desk Guest Experience Specialist position in the Human Resources, Sales field is open for applications.

We have an opening for a Front Desk Guest Experience Specialist in Birmingham, AL, United States within Human Resources, Sales.

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